Needs work
Unfortunately cannot redeem points or promos. No matter what just won’t work
Never works
Always something. They update it and now I can never get it to come to check out. Wish they would just leave the app alone. Don’t have cheerwine for a drink. I could go on but why.
App is fine, rewards program is unrewarding
Spend $50, get a free drink. Sign me up!!
Low priority
Don’t order on the app unless your ordering 30+ minutes ahead. They don’t prioritize app orders and you’ll end up getting skipped over other customers.
scam
you do not get a free biscuit with sign up 😡😡😡😡
Signing In/ Creating a new account
since the app updated, I have tried to make an account multiple times. I keep inputting my phone number so they can send me a code, but a code is never sent to me when I know I am putting in my phone number correctly. So now, I can’t make a new account or sign into my old one because of these issues.
Show more
No rewards
No rewards, food is good but better apps offer more.
missing chicken for my first order
They have a welcome burger for new user but you cant claim it and in my first order i order 3 legs and 2 thighs for 9.99usd but they give me 1 leg and 2 thighs I check it but no one come to me they pretending busy😁 welcoming for new user is the missing chicken Good job bojangles
Latest version invalidated account
Went to use the latest version yesterday for the first time since updating. Couldn’t sign in using credentials I knew were good. Chose the option to provide email and it said there was no account for it. Interest since just a few hours before this, I’d received an email from Bojangles at that email address about a promotion.
The only option was to create a new account. I did (using the same email as before), but was ticked that what rewards points I had were gone, of course. Decided not to order anything and, after writing this (the next day), will remove from my phone.
I live in the Raleigh area so it’s hard not to drive past a Bojangles. Sorry, guys, but your update could have been handled much better than the way you opted to do so. I also see others ran into the exact same issue.
The only option was to create a new account. I did (using the same email as before), but was ticked that what rewards points I had were gone, of course. Decided not to order anything and, after writing this (the next day), will remove from my phone.
I live in the Raleigh area so it’s hard not to drive past a Bojangles. Sorry, guys, but your update could have been handled much better than the way you opted to do so. I also see others ran into the exact same issue.
Show more
Ridiculous
Suddenly the app doesnt recognize any of my sign in information but on the website it does. Whos got time for this nonsense?
offers never work
on multiple different occasions i have tried to redeem rewards coupon codes but it always says “coupon code cannot be applied” with no explanation or reasoning. i just wanted my free birthday boberry biscuit
Bad
I don’t usually review but your new app sucks! It doesn’t even open the full menu. Only a select few things. Lordt, does it take a lot to make sure something actually works BEFORE it gets posted!
asap is not asap
The app will not let you order less than hour from pick up
Raised prices
I am extremely disappointed that you changed backend providers. My meal was approximately 50% more expensive for absolutely no reason. This is a terrible experience and I won't be ordering again if this is how mobile customers are treated.
Prices jumped
Now that they use a new system for their rewards their prices have jumped as much as $2 per item and it’s ridiculous
Terrible App
The app is terrible it jips you out of hard earned rewards.
It’s so awkward
Why WHY do you have to pick a store before just being able to see your profile. Stop doing that.
Also all I want out of this is to accrue rewards for purchasing at a store. I don’t care about ordering ahead and I really really don’t care about door dash
Also all I want out of this is to accrue rewards for purchasing at a store. I don’t care about ordering ahead and I really really don’t care about door dash
Location services awful
I can’t use the app because it doesn’t register the several bojangles that are near me, and I am not driving two hours to the nearest one it bothers to recognize. I’m 10 minutes from a bojangles! This is ridiculous and whatever the reason is, it’s stupid
Fixin’s problem
When ordering online a dinner either a two-piece or a three-piece you’re supposed to have two options for fixings. It seems to have the seasoned fries always highlighted, but says zero. But when I go to choose it seems to be able to pick one OK, but then when I choose a second one it acts like I already did a second one and keeps the seasoned fries highlighted. So I’m not able to pick a second one at all. It says I met the limit. Frustrating.
Show more
App SUCKS
No option for app orders other than inside pick up. What happen to pick up options “DRIVE THRU” or “CURBSIDE” like most other apps. Can’t use “REORDER” previous orders option, message pops up stating items no longer available, yet I can order the exact same thing by selecting it in the app. Also 8 pc family meal comes with 2 sides but unable to select 2 sides of MY choice since Fries are already selected as one of 2 and you can change it. Says app was update 2 wks ago but not sure what they updated. These same issues have been ongoing for over a year with NO RESOLUTION WHATSOEVER!!!! FIX The APP!!!!
Show more
