This app provides on-demand food delivery and dining experiences from over 500 high-quality Chinese and Western restaurants. It caters to urban elites in Beijing and Shanghai with bilingual service and long-distance delivery capabilities.
What We Love
- 🌍 English language support for expats
- 🍽️ Wide variety of restaurant selection
- 🚀 Fast delivery times (when working properly)
- 💳 Multiple payment options (WeChat, cash, credit)
- 📱 Convenient mobile ordering
- 🤝 Good customer service (when responsive)
- 🛒 Grocery delivery option available
- ⏱️ Order tracking functionality
Room to Improve
- ⏰ Frequent late deliveries (30 mins to 2+ hours)
- ❄️ Food arrives cold
- 💰 Extremely high delivery fees (50-150 RMB vs 15-30 RMB actual cost)
- 💬 Unresponsive customer service
- 🐛 App crashes and glitches constantly
- 🔄 Frequent app updates causing more problems
- 🍽️ Restaurants don't update menus/inventory
- 📍 Address recognition issues
- 🚚 Unreliable delivery drivers
- ❌ Orders missing items or incorrect
- 💸 Prices significantly higher than competitors
- 🔌 Poor app performance and lag
