App might screw you over, it’s not the workers fault.
I placed an order for bbibbimbap and money was immediately taken out. I placed an early order for my food to be done at 8:30 pm EST. The first red flag was that the screen where it asks you to make an account for convenience completely glitched.
The second red flag was that even after creating an account there was no way to update the track your order / view your order section to include what you literally just paid for. The order number is completely useless.
I could not pick my order up at 8:30 and called to ask if they could just make it the same time tomorrow or refund it. I called early enough to ensure there was no way the food was already made. The employee told me she couldn’t cancel or do anything on her end. Again, the order number is completely useless. After almost 30 minutes on the phone a refund was still not available and the only thing they could do was make the food the same time tomorrow but earlier like I originally asked.
This app will screw you over if you are not careful enough.
The second red flag was that even after creating an account there was no way to update the track your order / view your order section to include what you literally just paid for. The order number is completely useless.
I could not pick my order up at 8:30 and called to ask if they could just make it the same time tomorrow or refund it. I called early enough to ensure there was no way the food was already made. The employee told me she couldn’t cancel or do anything on her end. Again, the order number is completely useless. After almost 30 minutes on the phone a refund was still not available and the only thing they could do was make the food the same time tomorrow but earlier like I originally asked.
This app will screw you over if you are not careful enough.
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Can not open app
The app will not open and says that I am not in the area
I am in Colorado
I am in Colorado
Jurassic Wings
I don’t know what company supplies them with their chicken, but they should change. I will NEVER buy this Jurassic Park chicken again. Something is not right!
Disappointed
I went into the Katy Frwy location today and the waitress Ms Chloe was wonderful even though she was handling the front alone I was disappointed in the 3oz size cup of coleslaw for $2.99 I think that size is ridiculously priced for 3 oz
Frustrating Experience
I downloaded this app to place an order, but it won’t even load. I’ve tried multiple times on different Wi-Fi and cellular connections, and it just gets stuck on the loading screen. Super disappointing because I wanted to use it, but it’s completely unusable in its current state.
