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Jollibee - Order & Rewards

Jollibee - Order & Rewards

Pickup, Delivery & Rewards

37K ratings
418 reviews
#113 in free Food & Drink
🍔 Food & Drink
Free

Details

  • Released
  • Updated
  • May 17, 2021
  • August 25, 2026

Features

Developer

Honeybee Foods Corporation
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About

Easily order your favorite fried chicken, burgers, and more for pickup or delivery. Earn points with every purchase to redeem for exclusive rewards and discounts. Find your nearest location and track your order in real-time.

✓Mobile ordering for pickup and delivery
✓Browse menu of fried chicken, burgers, and more
✓Earn and redeem Jolly Points for rewards
✓Find local Jollibee locations
✓Real-time order tracking
✓Exclusive offers and promotions
Show original description

What users say

Summarized from real user reviews of Jollibee. Based on 37K reviews and a 4.9/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 🚀Easy to use
  • 👍Convenient for ordering
  • 🤗Happy to have a Jollibee app

Negative things

  • 🐛Buggy app
  • 🤬Poor customer service
  • ⏱️Slow service and long wait times
  • 💰Overpriced and high delivery fees
  • 🤷‍♀️Limited menu options on app
See all reviews
+1

What's New in Jollibee

4.11.1

August 25, 2026

General bug fixes and enhancements

Charts

Top Free

📈 113+9

Food & Drink

This app rose +9 positions in Food & Drink chart.

Last updated on August 30, 2026.

User reviews

Most RecentHighest RatedLowest Rated

The best

My favorite comfort food. The best fried chicken.
EliSM1213EliSM1213

Service

Amazing service
buttterlybuttterly

Jolliebee is the best

I love the food order online and I can’t wait to see how the chicken combo goes I will come back to give the best reviews for the food..
KING V.I.P. SAUVAGE LEGENDKING V.I.P. SAUVAGE LEGEND

Delivery Fee and Tipping option

I love Jollibee but the delivery fee $10.99 on a $50 order is way too high plus the tipping option doesn’t have the custom option, it just go to 15%, 20% 25% or NONE. I wish they can put the an option on the tipping like 10% or customize the amount. And lower the Delivery fee.
catpusacatpusa

Response from developer

Hi Valued Customer, Thank you for sharing your thoughts with us. We truly value your feedback on delivery fees and tipping options, and we will make sure your suggestions are reviewed by our team for future enhancements to improve your ordering experience.

Great

Great
BijawuBijawu
See 413 more reviews

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User experience

🐞

Reported Bugs

5 issues

Unable to login or create account

Bug

App crashes or freezes frequently

Bug

Online orders not processing properly

Bug

Rewards points not tracking correctly

Bug

Incorrect or missing menu items

Bug
✨

Requested Features

5 requests

Add spicy chicken option

Feature

Allow more customization on menu items

Feature

Implement a rewards program

Feature

Add Apple/Google Pay as payment option

Feature

Improve order tracking and status updates

Feature

FAQ

What can I order through the Jollibee app?

The app allows you to order a variety of Jollibee's popular menu items. This includes their signature fried chicken, crispy chicken sandwiches, juicy burgers, golden fries, sweet Jolly Spaghetti, and refreshing drinks. All items are made fresh to order for your convenience.

How do I earn rewards with the Jollibee app?

Every dollar you spend through the app earns you 10 Jolly Points. These points can be redeemed in-app for discounts on food and other exclusive treats. You can also unlock special promotions and deals by being a Jollibee Rewards member.

Can I track my order after placing it?

Yes, the app provides real-time tracking for all your delivery or takeout orders. You can monitor your order's progress from the kitchen all the way to your door, ensuring you know exactly when to expect your meal.

Is the Jollibee app available in my region?

The official Jollibee app is available for ordering fried chicken for takeout or delivery in both the US and Canada. You can also use the app to find your closest Jollibee location for pickup or delivery.

What payment methods are accepted?

The app features safe and secure payment options to ensure a smooth and hassle-free transaction experience. You can order with confidence knowing that every payment is processed securely.