Best Book a Journey alternatives: apps like Book a Journey

Room to ImproveCommon complaints summarized from real App Store user reviews

• 💸 Very expensive taxi fares
• ⏳ Long wait times for drivers
• ❌ Poor automated phone system
• ❌ Future bookings cause confusion
• ❌ Charged for no show on future bookings
• ❌ Return trip text was removed
• ❌ Trust has vanished
• ❌ Unnecessary multiple text messages
• 💸 Outrageous prices with new update
• 💸 More expensive
• 🗺️ Took a longer route than needed
• ❌ Cars never get dispatched via app booking
• ❌ Can’t even sign up
• ❌ Poor app, no fare forecast
• ⏳ Terrible app, long booking time
• ❌ Poor app and poor service
• ❌ App just doesn’t work
• ❓ How to book future rides unclear
• ❌ Unreliable, no turn up or call
• ❌ Booking confirmed then cancelled
• 🤬 Totally rubbish app
• ❌ Customer service agent doesn't know how to treat customers
• ❌ 4-seater car sent for 5 people booking
• ❌ Never on time
• ❌ Worst customer service
• ❌ App doesn't work
• ❌ Inaccurate wait times
• ❌ App says one time, actual is different
• ❌ App rarely works, glitches
• ❌ Made late multiple times
• 🗣️ Woman shouts on the phone
• ❌ Cannot pinpoint addresses
• ❌ App causes issues for drivers and office
• ❌ Destination search stopped working
• ❌ Can't add pickup location details
• ❌ No consistency in fares
• 😠 Drivers are rude and unprofessional
• ❌ App has not been maintained
• ❌ Can't get login pin, app crashed
• ❌ Won't search or allow destination entry
• ❌ Identifies pickup point incorrectly
• ❌ Taxi service is poor
• ❌ App suddenly stopped working
• ❌ Credit card payment doesn't work
• ❌ Can't book by cash, told to call
• 😠 People on phone are rude and unhelpful
• ❌ Reset password function doesn't work
• 💸 Pointless app, doesn't work