Prix et parking
L’intérêt et le seul vous arrivez directement dans la gare….
Response from developer
Bonjour, Nous sommes sincèrement désolés que votre expérience n’ait pas été à la hauteur de vos attentes. Nous comprenons votre déception et prenons bonne note de vos remarques concernant l’état et la propreté du parking ainsi que vos préoccupations concernant la sécurité. Nous transmettons vos commentaires afin qu’ils puissent être pris en compte et contribuer à l’amélioration du service. Nous vous présentons toutes nos excuses pour les désagréments rencontrés.
Added cost
For one, there were actually plenty of parking spaces everywhere we were driving around, which was our failure to accurately find good information.
The crazy part is, the garage we booked was €20. Parclik charges the 20 PLUS almost an additional 8, so the final invoice was like 28. We would have literally saved almost 30% by just paying the garage directly.
I understand this might be a useful app for big cities, but we were in a small city on the coast and ended up paying more.
3 stars because the app works and could be useful in some situations. I might only use it as a last resort and I think I’ll generally try and stay away from it on future visits.
Response from developer
Hi, We’re sorry to hear that your experience didn’t fully meet your expectations, and we appreciate you taking the time to share your feedback. One of the main advantages of booking a parking space through Parclick is the peace of mind of having your space guaranteed in advance, especially during special events or busy periods. In addition, depending on the car park, your booking can include the flexibility to enter and exit multiple times during your stay, which may not be available when paying directly at the car park. We understand that in some locations, particularly smaller cities or outside peak periods, paying directly may sometimes appear to be the more convenient option. Our goal is to offer the added value and security of having your parking arranged in advance. We’re glad to hear that the app worked well for you, and we hope you’ll consider giving us another opportunity in the future.
Parking Valmy Liberté Vincennes
Response from developer
Bonjour! Wow ! Merci beaucoup de nous avoir écrit ces beaux mots, nous sommes heureux que votre expérience ait été un 10. Nous apprécions le temps que vous avez pris pour nous écrire.
Fuyez !
Je recevais les infos en espagnol et malgré mes multiples demandes ils n’ont rien fait, de plus je n’ai jamais pu changer l’heure de mon arrivée au parking sur le site.
Bref un désastre. Il y a d’autres applications bcp plus sérieuses.
J’ai perdu ma réservation et j’ai du en faire une autre sur un autre site, et ce sans accroche !
Bref passez votre chemin
Decent app, terrible service
Response from developer
Hello, Thank you for sharing your feedback with us. We are truly sorry to hear that you felt unsupported when you needed help. To help us improve and resolve any pending matters, please send an email to info@parclick.com with your reservation details. Our team will prioritize your case to ensure you receive the assistance you deserve. Best regards,
