Book Parking Spaces User Reviews

Name: Book Parking Spaces - Parclick
Rating: 4.53906 (256 reviews)

Book Parking Spaces - Parclick

Parclick S.L.

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Decent app, terrible service

The app itself is ok although the navigation could be improved. Where things break down is if you need support - you are basically on your own.

SeattleiPhoneLover

4 months ago

Response from developer

Hello, Thank you for sharing your feedback with us. We are truly sorry to hear that you felt unsupported when you needed help. To help us improve and resolve any pending matters, please send an email to info@parclick.com with your reservation details. Our team will prioritize your case to ensure you receive the assistance you deserve. Best regards,

Alhambra Parking

Easy to pay Parkia but nightmare trying to exit the car park. Tried to explain to the parking intercom/ information person that I had paid on the internet but they could not understand basic English and, helped by Spanish pedestrian, the only way to exit the parking was to buy a day ticket AGAIN at the ticket booth. Parkia must give clear instructions how to exit having paid on line. Not impressed.

Degibna

5 months ago

Response from developer

Hello, We are very sorry for the stress and the language barrier you experienced at the car park. We understand how frustrating it is to pay twice for the same stay. To process your refund, please contact us at info@parclick.com with your reservation locator and a photo of the second ticket you paid at the booth. We will contact Parkia immediately to resolve this for you. Best regards,

Glitchy

I’m surprised they stay in business with this app, I used it recently for a booking , tapped on the link for directions, and it turned me into the wrong garage where I had to pay an exorbitant fee in addition to my prepaid fee, trying to find help using the app is challenging to say the least

El Handyman

5 months ago

Response from developer

Hello, We are truly sorry for the frustration and the extra costs you faced due to the directions issue; we understand how stressful this situation is. To help you resolve this and review a potential refund, please contact us at info@parclick.com with your reservation locator and the receipt of the payment you made at the other garage. We will investigate what happened and get back to you as soon as possible to turn this experience around.

Ahorro con limitaciones

Las veces que lo he utilizado para reservar parking, he ahorrado alrededor de un 10%, pero no funciona el sistema de salida, por lo que hay que ir a la caja personalmente para que validen el ticket. Parking EMT plaza de España, no sé si falla la aplicación o las máquinas del parking

Nhyiiu

6 months ago

Muy buena

La he usado para reservar parking en Milan y funciona correctamente

Sergi Mary

7 months ago

NEFASTO

Hice una reserva con Parclick y pagué con anticipación. Cambié la matrícula de la reserva con días de antelación y al llegar la barrera no se abría, cogí un ticket esperando poder solucionar el problema con el personal del parking. NO HABÍA PERSONAL DE NINGÚN TIPO, traté de llamar y nadie cogía el teléfono. Tuve que volver hasta en dos ocasiones para conseguir que me atendieran. DIRECTAMENTE SE NEGARON A SOLUCIONAR EL PROBLEMA HACIÉNDOME PAGAR MÁS DE 3 VECES EL COSTE DE LA RESERVA QUE YA HABIA. Inicialmente Parclick me devolvió el coste de la reserva pero al ver que dejé una reseña negativa sobre el parking ME AMENAZARON CON QUE LA BORRARA O ME ATUVIERA A LAS CONSECUENCIAS. Como me negué a eliminarla ME HAN VUELTO A COBRAR EL DINERO QUE YA ME HABÍAN DEVUELTO!! SINVERGUENZAS!!

Jejejdjdbjdeijwbe

9 months ago

Delirant i mandrosa.

Vas a treballar a Barcelona. Trobes un pk a través de l’app que et va bé per un preu molt raonable (9,99€ per 7 hores, amb una entrada i una sortida). Marques l’hora d’entrada i l’hora de sortida. L’app t’ofereix (de fet, t’obliga) a acceptar que, per aquell preu, t’ofereixen no 7 hores, sinó 24. Què bé, no? Doncs no. Al dia següent vols tornar al mateix pk a la mateixa hora. Doncs no et deixa, perquè encara tens activa la reserva del dia anterior per 24h, tot i que ja has sortit i que no pots tornar a entrar. Exactament, què hi guanyen, no activant la teva sortida a l’app i no permetre que tornis a reservar? No hi tornes, perquè el mateix pk cobra 6€/hora. L’equip d’ajuda, actiu des de les 9 fins a les 17 (ideal per a la gent que treballa) només et sap respondre que ‘efectivament: no pot tornar a entrar fins que passin les 24h i llavors haurà de fer una nova reserva per a, com a mínim, 15 minuts més endavant que l’anterior.’ Ah, molt ben pensat: entrar a la feina cada dia 15 minuts més tard que el dia anterior. De veritat, com pot ser.
Amb l’Splau, surts dels pk i immediatament queda registrat arreu. No és tan difícil ni de fer ni d’entendre. El que dic: un criteri delirant i una atenció mandrosa. Llàstima: aquests serveis haurien de facilitar la vida a la gent, no fer-li perdre el temps i els nervis.

Bcn.

9 months ago

Fast sehr gut.

In der App müsste es ein Menu geben wo man das Land der Zulassung des Autos angibt um danach das Kennzeichen einzugeben.

Denn das Parkhaus in dem ich gebucht hatte konnte mein ausländisches Kennzeichen nicht lesen. Dadurch musste ich gegen die ausdrücklichen Handlungsanweisungen der Bestätigungmail verstoßen und ein Papierticket bei der ersten Einfahrt ziehen. Um es dann gegen anderes Ticket bei einem sehr freundlichen Mitarbeiter umzutauschen.

Guofigkhgi

9 months ago

Response from developer

Hi, thank you for your feedback .We sincerely apologize for the inconvenience you experienced with the app and the parking process. Your feedback is important to us, and we will work on improving the app to include this feature.

Spart Euch Stress und nutzt diese App nicht!

Parkplatz mit Referenz LW04ER8 in Amsterdam Sloterdijk gebucht. Einfahrt ging automatisch, Aktivierungsbutton in der App nicht. Gleiches bei der Ausfahrt. Sie kriegen es anscheinend auch nicht gebacken, die „offene Zahlung“ rauszunehmen. Irgendwann hab ich diese App gelöscht und ich werde definitiv nicht mehr damit buchen…

ribspreader

9 months ago

Rip off

We used it for parking in Paris and the prices in the App are way higher than what you pay at the parking Garage. The App itself is good to use though.

Arne09886

9 months ago

Dont download

App is not working! Its a scam

Petrisko911

10 months ago

Teurer als vor Ort

Die Angaben in der App sind viel zu teuer, vor Ort hat es dann nur ca. 30% gekostet und die Anmeldung im Parkhaus hat nicht geklappt, das Geld haben sie trotzdem behalten.

anma2019

a year ago

Expect city fines. Support uses gpt to give generic answers

Long story short - I’m from abroad. Booked a parking garage close to my Airbnb. Tented a car through Alamo. Upon arrival discovered that the area is restricted for non resident vehicles. Asked support about this situation, got some random unrelated answer generated in ChatGPT.
If you are local maybe you are used to this, but for travelers this feels like “we don’t care” attitude you get in 3rd world countries.

Y kdn

a year ago

Response from developer

Hello, thank you for sharing your experience with us. Please note that we do not use ChatGPT for our email responses; there is always a real agent answering. In order to help you, please write to info@parclick.com or contact us via chat, providing more information about the issue. We will get back to you as soon as possible.

Geld vergeudet

Zum ersten Mal benutzt. Das Parkhaus in Porto war weder mit Apple Karten noch Google Maps wegen Einbahnstraßen und Baustelle erreichbar. Stornierten ging nicht mehr. Wir mussten in einer Parkzone parken und nach zwei Stunden umparken. 18 EUR vergeudet und viel Stress gehabt.

icelk

a year ago

Didn't create the parking reservation even though I payed

I tried Parclick once through a browser, and I made a reservation that was cheaper than it would have been by going in to the place in person.

The second time, I figured using the app would be quicker and easier, but I was wrong. Making a reservation was difficult: the UI was unfinished and badly made. It ended up that I had actually payed for the reservation, and Parclick took my money but never sent me an email confirmation that it was made or showed in the app that the reservation was made. So I had no reservation when I got there and had to pay the normal way at the parking establishment.

Needs a lot of work on the app before it can be considered viable and a trusted parking method.

blembo1

a year ago

Response from developer

Hi there, We appreciate you informing us about your experience with Parclick and are sorry for the trouble you’ve encountered. For us to assist you better, please reach out via email (info@parclick.com) or chat, providing additional information about the problem. We will respond as quickly as possible.

Didn’t work

The barrier did not open. I could not enter the packing area and had to take a ticket( paying twice). Very disappointed. This feels like a scam

Vik@i

a year ago

Mehr als 1 Stunde vergeblich

Versucht ein Parkplatz zu bezahlen. Alle (!!!) erdenklich mögliche Zahlungsmethoden eingesetzt - sogar die Brieftasche mit 30€ aufgeladen. Und jedes Mal kommt die Fehlermeldung „Hoppla! Während des Buchungsvorgangs ist ein Fehler aufgetreten. Bitte versuche es zu einem späteren Zeitpunkt noch einmal ;)“ Wie oft und zu welchen späteren Zeitpunkten soll man es probieren? Auf der Website keine Möglichkeit mit AppleId reinzugehen (mega)

Update:
Von 1 Stern auf 3 verändert, da nach 1 Woche es doch mal ohne Probleme geklappt hat. Mal sehrn

_yoda13

a year ago

Response from developer

Thank you for your update and for sharing your experience. It sounds like the initial issue was related to a booking error, but we're glad to hear that it eventually resolved after some time. We're continuously working to improve the app and booking process, and your feedback is valuable. If you encounter any further issues, please don't hesitate to reach out. We appreciate your patience and hope to serve you even better in the future!

Nefunkcni

Nefungovalo placeni pres Apple pay, aplikace se zasekava

Ales00118

a year ago

Apple Pay not working

None of my Czech cards were accepted via Apple Pay in this app. Not sure how to book now

Izz0t0p

a year ago

Konto Löschung

Apple ID Login nur über App aber nicht Website. Inakzeptabel in 2025

Die Konto-Löschung erfolgt nicht sofort. Stattdessen soll es 48-72 Stunden dauern.

Max6383915