Blue parking vs Telpark
Response from developer
¡Gracias por tu reseña! Tu opinión es muy valiosa para nosotros. Nos ayuda a revisar y mejorar la experiencia de uso de la app. Si lo deseas, puedes escribirnos a través del centro de ayuda de la app o en soporte.telpark.com y lo revisamos contigo. Un saludo, Telpark.
Aucune protection en cas de fraude
Response from developer
Salut Lilou2708, nous regrettons sincèrement la frustration que cette situation t'a causée. Nous comprenons parfaitement ton mécontentement suite à la réception de frais pour un véhicule qui n'était plus en ta possession. Nous te remercions pour ton retour et nous continuons à travailler pour améliorer notre communication et l'expérience utilisateur dans notre application. Un salut, l'équipe Telpark.
Functional and convenient
Response from developer
Hi, Thank you so much for using our app, we're very glad to hear it's part of your day life. Best, Telpark's team
Indispensable Parking App!
Response from developer
Hi! Thank you so much for taking the time to leave us a great review, it motivates us to keep improving everyday. Best, Telpark's team
RUN WHILE YOU CAN
Response from developer
Hello, Annie. We are truly sorry to hear about your negative experience. It is never our intention for any of our users to face such difficulties, and we sincerely apologize for the frustration this has caused you. Regarding the situation with the vehicle, we would like to clarify that, for security and convenience reasons, the app links the license plate to the registered payment method to allow for automated payments. When renting a vehicle, it is essential to manually remove the license plate data from the app once the rental period ends to prevent future charges. We understand your feedback regarding this process and the need for better controls; please know that we take your comments very seriously and will pass them on to our development team to explore ways to improve the user experience for those renting vehicles. We would like to resolve this for you directly. If you would like more information or would like to discuss your specific case, please contact us at soporte@telpark.com Best regards, Telpark's team






