Telpark Reviews: Is It Legit?

Customer Experience

Positive experience25.5% of reviews
Neutral2.7% of reviews
Negative experience71.8% of reviews

~ Based on 149 written reviews from the US App Store.

What users say about Telpark

Is Telpark Safe?

Telpark appears safe based on user ratings. AppsHunter Safety Score for Telpark is 91/100.

This assessment is based on 1,159 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.8% of ratings point to a safe experience
1.6% of ratings suggest some concerns
8.7% of ratings point to a risky experience

~ Based on 1,143 App Store ratings for Telpark.

Is Telpark Legit?

Telpark appears to be a legitimate app. AppsHunter Legitimacy Score for Telpark is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very difficult to register Paypal payment

Glitchy

Unbelievable. They’ll just steal your money

This company should be prosecuted. They have their signs everywhere, even in places where their app doesn’t show parking. You try and book parking, and then you can’t get out of the car park after you’ve paid them $50 because their system actually doesn’t work with the car park.
THEN, a month or more later, you get another invoice because someone is using your account somehow, and rather than so literally anything about it, they ask for some info (which their system doesn’t give you) then stop communicating and charge you another $20. Don’t fall for it. This company is nothing but crooks and thieves.
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Arnaque

Attention à bien supprimer votre carte bancaire une fois que vous n’avez plus l’utilité de cette application.
Sinon ils vous prélèveront des sommes 7 mois après l’utilisation de l’application sans aucune raison et sans possibilité de se faire rembourser.
C’est rassurant pour une application conventionnée avec des parkings municipaux.
Évitez autant que possible de passer par cet appli.
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Response from developer

Hola, Lamentamos mucho lo ocurrido y entendemos tu preocupación por los cargos realizados meses después de utilizar la aplicación. Para poder revisar tu caso y aclarar estos importes, por favor, contacta con nuestro equipo a través de soporte.telpark.com, facilitándonos los detalles de los cargos. Un saludo, Equipo Telpark.

Sucks

Added French car. Would not let me park. Horrible experience.

First dowload

The application is not straight forward. It is not proposing the city where we are located. I was not able to activate one hour parking reservation and payment as it was not even proposing it. We would rather pay a fine instead of spending so much time for finding a corresponding option.

Response from developer

Hola, Lamentamos que hayas tenido dificultades para utilizar la app y activar el estacionamiento. Para poder revisar lo ocurrido y ayudarte, por favor, contacta con nuestro equipo a través de soporte.telpark.com. Un saludo, Equipo Telpark.

I need to renew my debit card for street parking ànd I am rejected please help

Ladyinspain21

Facilité de se garer

App permettant de se garer sans problème. Super

Response from developer

Hola ¡Nos alegra saber que la app te permite aparcar de forma fácil y sin complicaciones! Gracias por compartir tu experiencia y por confiar en Telpark. ¡Gracias por usar Telpark!

Not available

Downloaded the app but Not available

Response from developer

Hola, Lamentamos que no hayas podido utilizar la app como esperabas. Si necesitas ayuda, puedes ponerte en contacto con nuestro equipo a través de soporte.telpark.com para que puedan ayudarte. Un saludo, Equipo Telpark.

Complete rip off

This was basically tagged as the only way to park in San Sebastián garages.
After jumping through many hoops, and getting zero help from parking workers, the only option was to book by the day. Then the price per day was suddenly twice what it quoted. Without another spot, I paid it. BUT, of course it didn’t work at all. Now I’m out like $50 for a day of parking and still had to pay for a half day to get out of the garage. Completed rip off.
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Response from developer

Hola, Lamentamos mucho lo ocurrido y las molestias ocasionadas. Nos gustaría revisar tu caso con detalle, especialmente lo relacionado con la reserva y los cargos realizados. Te invitamos a contactar con nuestro equipo a través de soporte.telpark.com, facilitándonos toda la información posible. Un saludo, Equipo Telpark.

Attention : Prix plus élevé avec l’application

J’ai eu le choix dans le parking de payer directement à la borne ou avec l’application Telpark car la plaque d’immatriculation a été détectée et reliée à mon mon compte telpark , je pensais payer le même prix et finalement c’est plus cher de payer via Telpark que via les bornes du parking

Response from developer

Hola, Lamentamos que hayas tenido esta experiencia y entendemos tu malestar. Nos gustaría revisar lo ocurrido y comprobar los detalles del cobro. Puedes contactar con nuestro equipo a través de soporte.telpark.com, facilitándonos la información de tu caso. Un saludo, Equipo Telpark.

Nicht installieren!

Nachdem ich die App im Urlaub installiert habe und mit Paypal verbunden habe wurde ich gehackt und es wurden Parkgebühren über Paypal abgebucht die ich nicht autorisiert habe.
Telpark war nicht kulant obwohl ich bewiesen habe ich den Parkplatz nicht genutzt habe!

Response from developer

Hallo, ich kann Ihre Frustration voll und ganz verstehen. Leider muss das Kennzeichen von Mietfahrzeugen vor der Rückgabe aus der App entfernt werden. Beste Grüße Ihr Telpark-Team

The app works, but support not

The app is ok, but I didn’t know that you the express entry got activated. So after I returned the rental car, I got charged for the parking of somebody else…
Support is only done by a bot, no real customer service.

Response from developer

Hello, thank you for taking the time to leave us a comment and feedback, we'll take it into consideration. Best, Telpark's team

Remove vehicle

If you are using this app with a hired car, do not delete the app on completion. Just remove the car. This prevents future hirers using your account

False debits from my account

I am still getting my account debited for parking and I am not even in the specified country and am not using their parking facility, this is shocking

Response from developer

Hola, Sentimos los problemas que nos indicas. Nos gustaría revisar tu caso y ayudarte a resolver esta incidencia. Por favor, contacta con nuestro equipo a través de soporte.telpark.com para que podamos analizarlo en detalle. Equipo Telpark.

No customer services

Impossible to contact a person for reliable support

Blue parking vs Telpark

Paid at the machine, topped up with Telpark, but drove away at the end of my allotted time. However, I was charged again as if I had stayed another 4 hours ( the maximum paid period in that area) Confused!!

Aucune protection en cas de fraude

J’ai utilisé TelPark durant un séjour en Espagne en février 2026, avec une voiture de location. Quelle ne fut pas ma surprise de recevoir une facture de plus de 63 euros de mon compte PayPal (lié a TelPark) en mai, pour un stationnement a Grenade! J’etais de retour dans mon pays depuis la fin mars. J’ai eu la mauvaise idée de ne pas supprimer le numéro de plaque de ma voiture sur l’appli TelPark après avoir retourné la voiture de location. Le service à la clientele de TelPark n’a été d’aucune aide… J’ai eu beau leur expliquer ma situation et leur envoyer mon contrat de location de voiture, leur prouvant que je n’étais pas en Espagne en mai, ils ont refusé de m’aider. Soyez très prudents avec cette application!!!
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Functional and convenient

Telpark is the best way to avoid parking fines and if you do get one it’s easy to pay it right on the app.

Response from developer

Hi, Thank you so much for using our app, we're very glad to hear it's part of your day life. Best, Telpark's team

Indispensable Parking App!

Super convenient! Way better than having to pay cash or use a card at each place. You can extend your parking or even end it early. Plus, it keeps track of where you parked, if you’re in a big, confusing city. Great app! Great company!

Response from developer

Hi! Thank you so much for taking the time to leave us a great review, it motivates us to keep improving everyday. Best, Telpark's team

RUN WHILE YOU CAN

This app allows random people to use your bank information to pay for parking. If you’re renting a car, absolutely do not use this app. In the good year of 2026 I don’t understand how they don’t have controls in place, and are instead running a borderline illegal scam. Even if my partner and I owned the same car, we should each have our own online accounts with our own banking information. And knowing that this is an issue that comes up often in their reviews idk why they wouldn’t ask when signing up if you own the car or are renting it, and if you’re renting put the date in you’re dropping the car off they delete the information after the date. WHY PUT IT ON THE CONSUMER ITS ACTUALLY INSANE???
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Response from developer

Hello, Annie. We are truly sorry to hear about your negative experience. It is never our intention for any of our users to face such difficulties, and we sincerely apologize for the frustration this has caused you. Regarding the situation with the vehicle, we would like to clarify that, for security and convenience reasons, the app links the license plate to the registered payment method to allow for automated payments. When renting a vehicle, it is essential to manually remove the license plate data from the app once the rental period ends to prevent future charges. We understand your feedback regarding this process and the need for better controls; please know that we take your comments very seriously and will pass them on to our development team to explore ways to improve the user experience for those renting vehicles. We would like to resolve this for you directly. If you would like more information or would like to discuss your specific case, please contact us at soporte@telpark.com Best regards, Telpark's team