Can’t stand it
My previous company used this before switching to Mangomint. If I have a group and all the clients are listed I can’t click on my client if they aren’t first to do notes so I have to leave my notes on the first client and specify it’s for my actual client. I hate that the week is zoomed in on Monday and doesn’t change it just sits there and you have to manually move over. Seems like it has a lot of glitching errors too. Today when I logged in every hour was in am even the pm and my client at 7pm was shown at 10am meaning pm. Had to close it out completely to fox it. No wonder my previous company ended up switching mango mint is a lot more user friendly and here I can’t edit my notes so if I don’t check for typos that’s it you’re stuck with it. It also doesn’t list my name so if I forget to say who my company won’t know who did the notes. Despicable and makes the devs seem really lazy about upkeep, updates and maintenance in all honesty
Show more
I am YY beauty spa at watchung nj ,
I love booking app for my business.make my business work better and more profitable.
I like it
Very convenient on the go to book appointments for my clients
Great App
Easy convenient reliable
Salon owner
The Booker Mobile app is a Must!!! I use it several times a day, would be completely lost without it! Makes scheduling appointments away from the Salon fast and efficient, and extremely impressive, showing my clients that they’re business important to me !
KLOVES BEAUTY
BOOKER allows My Clients to Book like The Bosses they are!
Mobile app years of issues
Not one to leave a review, but I feel people need to be forewarned for the mobile app. Years of issues, started using in 2018. Yes my iPhone is updated, yes I’m using the latest versions always. Glitches galore for me and coworkers who rely on being able efficiently to book remotely and take the load off of our Receptionist. Depending on the day, existing client appointments that have been booked and showing for weeks don’t appear, constant hang ups with the spinning gear in the center of the page for more than an hour or several hours at a time, overlay/overlapping of previous weeks appointments onto the current week, including putting a two week old already serviced Client on top of a brand new booking. Also having to call the salon and bother our already busy Receptionist with redundant questions of asking for our schedules over the phone since we can’t see them… it’s always something. numerous times our Receptionist calls to find out the confirmation of yes they are having issues. AGAIN.Someone has to be able to make a better app than this…
Show more
Booker is great!
Easy to use, hasn’t let me down in the eight years I’ve been using it.
Almost flawless
I love it, it can glitch but I mostly think it’s the weather and WIFI…But It has a place to record every detail and It has good checks and balances. It works great for our massage therapy business. Plus, the tech support is good!
Easy to navigate
The app gives you what’s needed to do until you can be in front of the desktop for the other couple things it doesn’t do.
Useless App
I suggest you use other software, Booker/Mindbody only cares about pocketing your money and not creating useable features or fixing bugs. App is constantly unstable, slow and lacks many features that should be present.
Easy to use
Easy to use booking appts for my salon!
Love it
It’s very easy to use.
Skincare Biz Owner
The app is super user friendly!
Best Booking Site
I’ve been using Booker for over 10 years. I love it.
Great!
There was a time that I hated the app but obviously they’ve improved it and it’s nothing short of Amazing now. Highly recommend.
Warning to other business owners
Be extremely careful before signing with Booker/Mindbody. Their automatic 12-month renewal contract feels like a trap — every time it renews, you’re locked in for another full year without a reasonable way out. I signed up thinking it would help my business, but instead:
• The online booking system constantly had issues, and my clients regularly complained they couldn’t complete their bookings.
• The price is high compared to the value, and the technical problems directly caused me to lose customers.
• When I tried to leave, I discovered their strict renewal policy meant I was stuck paying for months I didn’t want.
I’ve been running my business for years and have never experienced a system that made me feel this taken advantage of. Businesses deserve transparency, fair terms, and a service that actually works — unfortunately, I didn’t get that here.
Think twice before committing — read the fine print, because once you’re in, they make it incredibly hard (and expensive) to leave.
• The online booking system constantly had issues, and my clients regularly complained they couldn’t complete their bookings.
• The price is high compared to the value, and the technical problems directly caused me to lose customers.
• When I tried to leave, I discovered their strict renewal policy meant I was stuck paying for months I didn’t want.
I’ve been running my business for years and have never experienced a system that made me feel this taken advantage of. Businesses deserve transparency, fair terms, and a service that actually works — unfortunately, I didn’t get that here.
Think twice before committing — read the fine print, because once you’re in, they make it incredibly hard (and expensive) to leave.
Show more
Excellent service , extremely convenient
I’ve used all kinds of business booking systems . My clients love the easy use and I love the excellent business. Overage I get . From staffing schedules and retail sales .
Very easy to use, every day luxury .
Very easy to use, every day luxury .
Acupuncturist
Great App. On some occasions hangs on.
But with reloading usually works flawlessly!
But with reloading usually works flawlessly!
Terrible app.
Would give 0 stars if I could.
