Booksy for Customers Reviews: Is It Legit?

Customer Experience

Positive experience60.8% of reviews
Neutral4.4% of reviews
Negative experience34.8% of reviews

~ Based on 2,240 written reviews from the US App Store.

What users say about Booksy for Customers

Is Booksy for Customers Safe?

Booksy for Customers appears safe based on user ratings. AppsHunter Safety Score for Booksy for Customers is 98/100.

This assessment is based on 862,497 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.6% of ratings point to a safe experience
0.7% of ratings suggest some concerns
0.7% of ratings point to a risky experience

~ Based on 862,193 App Store ratings for Booksy for Customers.

Is Booksy for Customers Legit?

Booksy for Customers appears to be a legitimate app. AppsHunter Legitimacy Score for Booksy for Customers is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Elaine

Love my spray tan done by Meg she’s amazing.

Barbers who no show

Happens frequently, can’t review them as it counts as a no show for me if I cancel, even if I prepay? I’m not gonna pay them to no show…What’s the point of using the app?

No text, “time to leave” is pointless

I didn’t get the usual text and was late for my appointment. “Time to leave,” default alert in calendar, never works and is pointless. No haircut & beef with barber, all because of your app not working properly.

Backman

I went to the back man with back and neck pain and as I was 3 hours drive when I got there he put my back straight through my hips and on way home I stopped to go for a walk and when I got home felt so much better even my wife and kids say I was walking better so thank you looking forward to going back next week
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Great service

Great haircut at a reasonable price. Excellent service and due to appointment system no waiting times. Appointments easy to book and all the staff are warm and welcoming. Top barbers 👍👍👍

I’m missing appointments

There is a confirm step that appears after I book appointments. I see a confirmed notification. Then at a later date I see a “confirm appointment” when I arrive. This is confusing, I don’t know what I’m expected to do. I’m missing appointments and walking around with a damn mop on my head.

Customer Service

I’m extremely disappointed with the customer service or lack thereof. A vendor defrauded me of $150. I reported it and have yet to receive a response. The vendor & Booksy have some very questionable business practices.

Can't Delete Reviews

Can't delete reviews. Can't submit feedbacks through the app.

App development 101. Disappointing.

You don’t need my credit card!!

I’m so annoyed at having to give you my credit card details. I’ve had 2 cards scammed in three weeks so am very wary about giving it out to anyone 😡

Scammed

Scammed out of £9. The barber was not there . I got there on time and was told the specific barber dont work there no more . There was no way to stop my money from getting taken out my account. The real shop owner- Frank saved the day.

Mikael

Best Barbers in Exeter if you have not been it’s a must to try ask for fabulous

Curly hairstyle

Amazing definitely recommend she is a true believer I love that

Baz : Grade 1

Simply a Brilliant Barber , (Master of his Trade )always accommodating, excellent customer service and attention to detail is 🌟🌟🌟🌟🌟. Baz is a real asset to the Booksy booking service provider .
Keep being that excellent Barber Baz the futures bright , you’re a true gentleman.

Forced updates

I open this app only when I need to book my haircut appointment, and every time I open it , it force me to do an update , when I open the app it’s still all the same , they trying to improve it by make it inconvenient … let me skip update , I just want to see address of my barbershop Geeez

Stop forcing me to leave Reviews

I want to have the option to delete the notifications about leaving reviews.

Unable to submit reviews

Can’t review!

Maggie’s Hair Design

Maggie is very talented and does a great job of hair cutting. Friendly, affordable, and above all so convenient that she is mobile! Visiting a salon in the future is most unlikely as long as she is able to provide this service! So lucky to have found her, she’s a treasure!

Allows scammers on website be warned

Horrible it allows scammers without vetting them

Best Men’s Haircut and Stylist in Burnley! Jazzman Barbers!

I’ve been going here for quite a few years now and went yesterday. The atmosphere is excellent! The barbers are all so friendly and very professional. My regular barber is Adam and he’s superb. Top man!!

NO SIRVE

Hice una cancelacion dos días antes y aun así me cobraron 15$, no respetan las politicas