Discouraged customer
Not happy with this app as of late. I used to receive discounted coupons for meals and the such and haven’t do so in a couple of years. Also none of the locations use cup holders anymore. It’s tough when you buy 2 or more meals with drinks and there’s no place to hold the drinks. Can’t tell you how many times they’ve spilled in the car! I’ve inquired in the store and no one knows. I’ve emailed corporate and they never respond. It’s sad because the food is delicious and nutritious. Hope it changes; any suggestions??
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Prone to Error Message When Placing Order
The app is easy to use in terms of adding items to your cart. However, more than half the time I’ve tried to place an order, I get an error message. I’ve tried everything from re-entering my credit card, logging off and logging back on, deleting and redownloading the app, and nothing removes the error message. It’s frustrating when you get everyone’s order and enter the payment information, but right before placing the order, there’s an error. I end up having to go in person or place it on the website all over again. It also prevents me from collecting points when I do this.
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Boston Market review
I went to Boston Market today for the first time.
It was Foothills Blvd. in Roseville. I so appreciate Clayton and Sydney.
They were the best. I appreciate how kind they are by hands down the best food and customer service anyone could ask for. Thank you from your new customer.
It was Foothills Blvd. in Roseville. I so appreciate Clayton and Sydney.
They were the best. I appreciate how kind they are by hands down the best food and customer service anyone could ask for. Thank you from your new customer.
Great App But Needs Work
Have had this app for over 2 years but have had problems with it, especially in last 6-8 months. For a while, could not place an order that included a tip; that was fixed. Then a week ago I went into the restaurant to order dinner for the family and could not use loyalty points because app read “problem with server”, and the employees can’t just take the points from my account even though it showed I have earned enough points for 3 free prime rib dinners. Fix the app, please, it’s a good one, and please test it this time, thanks!
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Tech update
The food and customer were great as always! On the all however, it doesn’t give any way to let the store know you’re there to pick up the order. Thats the only concern I have. Otherwise thank you.
