Customer support has gone down + payment issues
Guys, work on your app. The umbrella thing, you still show it. Its been there for ages now. Doesnt work. Plus your payment methods dont work now? In case of cash deliveries ask your partner to carry phone with gpay ir paytm. Nobody wanna give swiggy 50 more ruppes for the same order.
Beware of stale food and wrong order delivery
Years ago they started well.
Yesterday, I ordered Rajma and I got Dal Makhani.
Firstly the order delivered was wrong. Next the dal makhani was stale. There was a sour/rancid taste to it. When I connected with their support team, he apologised for the wrong delivery and gave me a wallet credit of ₹100/-. 🤔🤨😳😳 No word on the stale food delivered!! Answered like a bot! And he closed the conversation 😳 I have zero confidence in their ability to provide fresh food now. I logged out and deleted the app. Never again. I don’t know what their kitchens look like… Next I will have food poisoning surely from Box8 and will get a credit of ₹100/- if letting them continue delivering spoilt food like this.
Yesterday, I ordered Rajma and I got Dal Makhani.
Firstly the order delivered was wrong. Next the dal makhani was stale. There was a sour/rancid taste to it. When I connected with their support team, he apologised for the wrong delivery and gave me a wallet credit of ₹100/-. 🤔🤨😳😳 No word on the stale food delivered!! Answered like a bot! And he closed the conversation 😳 I have zero confidence in their ability to provide fresh food now. I logged out and deleted the app. Never again. I don’t know what their kitchens look like… Next I will have food poisoning surely from Box8 and will get a credit of ₹100/- if letting them continue delivering spoilt food like this.
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Allow instructions
The option to share instructions are off now. Suggestion to on it
Very quick and fantastic delivery
I really want to call out the very polite attitude and nature of the delivery boy from Box8. His name is Sunil Kumar . He delivered my food on time. Box8 needs to hire and appointment More people like Sunil Kumar who are so dedicated towards work. I am a very happy customer and will always order from Box8.
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Great taste and homely
Started ordering from here as my mum fell sick and couldn’t cook. It didn’t feel too rich and was easy on the tummy. Came close to home-style food. Wish it had some South Indian fare too.
