Great app
Response from developer
Hi Asha, what a wonderful thing to hear! 🌟 Your feedback, even brief as it is, reminds us why we pour so much heart into the EatSure Food Delivery app, and it truly keeps us going! 😊
Good
Response from developer
Hey Kumar, so glad to hear you had a good experience with EatSure Food Delivery! If there is ever anything we can do to make it even better, feel free to reach out and we are always happy to help.
Partial delivery
Response from developer
Hello Lahiri, we completely understand how frustrating it must be to receive only one pizza when you ordered under the Buy One Get One offer, and we are sorry to hear that the Help and Support section wasn't accessible when you needed it most. We genuinely want to make this right for you. Please send an email to support@eatsure.com with your offer details and contact information, and our team will ensure this is sorted out for you promptly. We appreciate your patience and look forward to resolving this.
The Biriyani life 🤢
Response from developer
Hi, we are sorry to hear that your Biryani experience left you feeling this way, and we completely understand your frustration. Maintaining high food quality and hygiene is something we take very seriously, and your experience matters deeply to us. We would love to look into this for you. Please share your Order ID and a brief description of the issue with us at support@eatsure.com so our team can investigate and make things right.
Bad experience
Response from developer
Hi Abhijeet, we are truly sorry to hear about your experience. Waiting two hours for a delivery is far too long, and we completely understand how frustrating that must have been. We also hear your feedback about the lack of a quick delivery option and will pass that along to our product team. We want to look into your delay right away, and since our support team did not meet your expectations either, please email your order details and contact number to support@eatsure.com so we can make this right for you.
