Chaywel
It stopped working
Crashes & Support Won't Fix It
App is unusable for me right now due to frozen accounts.
I contacted Boxbollen support because a battle between my account and a friend’s account crashed. Support first told me to uninstall and reinstall the app, which I did, but it did not fix the problem. I also tried creating a new account, but that did not solve it either.
When I followed up, I was later told there was a sitewide issue. I waited and followed up again, but both accounts are still frozen and stuck in limbo. From what I can see, other people are still able to battle successfully, so this appears to be affecting specific accounts rather than making the entire app unusable for everyone.
I do not want to leave a one-star review, but the app is currently unusable for us, and support has not fixed the issue.
Boxbollen, please fix the accounts skotlarok and handball_mike. Once the accounts are working again, I’ll gladly update this review.
