Bria Mobile User Reviews

Customer Experience

Positive experience33.3% of reviews
Neutral12.5% of reviews
Negative experience54.2% of reviews

~ Based on 463 written reviews from the US App Store.

What users say

Is Bria Mobile Safe?

Bria Mobile: VoIP Softphone appears safe based on user ratings. AppsHunter Safety Score for Bria Mobile is 88/100.

This assessment is based on 2,630 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.1% of ratings point to a safe experience
5.3% of ratings suggest some concerns
9.5% of ratings point to a risky experience

~ Based on 2,630 App Store ratings for Bria Mobile.

Is Bria Mobile Legit?

Bria Mobile: VoIP Softphone appears to be a legitimate app. AppsHunter Legitimacy Score for Bria Mobile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

They stole the app AND the add-ons I paid for. Now it just crashes

I paid good money for this app years ago - plus extra for several add-ons including video calling and quality codecs (G.729 etc.). It worked fine until recently. Now the app instantly crashes and kicks me back to the home screen every time I try to open it.

Worst part? CounterPath has completely removed the old version from the App Store. I can't even reinstall it from my Purchased list anymore. They took the product I legally bought, including the add-ons I paid extra for, and left me with nothing unless I sign up for their monthly subscription.

This is beyond greedy, it's outright theft. They cashed my checks, then deleted the app and now demand I pay them again every month for features I already owned. Absolute scum company. Do not buy anything from CounterPath. They will take your money and then take the app away when they feel like it. Plenty of honest alternatives exist.
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Zuerst Frust - wieder zufrieden !

Arbeite damit und Minuten später bricht die App zusammen! Beim neu aktivieren immer das Gleiche!! Lässt sich nicht mehr öffnen! Deinstalliert und neu installiert und das gleiche Problem…. Sehr enttäuschend nach langjähriger guter Erfahrung.
Allerdings Top Service , haben auf meine email sehr zügig geantwortet! Läuft wieder super, wie bisher ! Danke
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Response from developer

We are sorry about the issue. The issue is fixed now. If you still have any problems, could you please submit a ticket via https://support.counterpath.com/hc/kb-tickets/new ? Our technical support team will help you.

App stopped working

It was a good app however since 2 days ago, the app intermittently works on all my apple mobiles but it worked fine on the Samsung mobile.
Done all the checks and updates required but still not working.

Response from developer

Hello, we are sorry about that. If you still have any problems, could you please submit a ticket via https://support.counterpath.com/hc/kb-tickets/new ? Our technical support team will help you.

Обновление апреля 26г. Сломало все купленные приложения и кодеки к ним.

Использовали ваше ПО для sip phone. А вы решили его сломать и нас загнать на подписную модель. Понятно, что вам надо денег. Но написать о своем решении могли же?

Было супер. Купил навсегда. И вот оно перестало работать. Теперь только подписка.

Ужасно. Жадный разработчик. Отобрал старое. Это очень неприятно. И не восстановить покупку.

Response from developer

We are sorry about the issue. The issue is fixed now. If you still have any problems, could you please submit a ticket via https://support.counterpath.com/hc/kb-tickets/new ? Our technical support team will help you. About Bria Mobile, please understand that it is a subscription-based product which is $1 per month. The old app was End of Sales 9 years ago, and we did offer 1 year credit at the time.

Old version crash after start at ios 17.6.1

Old version crash after start at ios 17.6.1 please fix this old version.

Response from developer

We are sorry about the issue. The issue is fixed now. If you still have any problems, could you please submit a ticket via https://support.counterpath.com/hc/kb-tickets/new ? Our technical support team will help you.

Верните как было

Перестало открываться приложение после обновления...

Response from developer

We are sorry about the issue. The issue is fixed now. If you still have any problems, could you please submit a ticket via https://support.counterpath.com/hc/kb-tickets/new ? Our technical support team will help you.

Decently, functional, but way overpriced

This was sort of acceptable at $10 a year but now at $10 a month. It’s a total rip off. You can easily get much much cheaper apps that do better or at least as good of a job. Keep looking.

Keine ankommende Anrufe

Ich hatte das Problem, dass die Anrufe „plötzlich“ nicht mehr ankamen. Lag an der Filtereinstellung (anonyme Anrufe) bei fonial. Mit der App sonst zufrieden - sind zahlreiche Einstellmöglichkeiten

Response from developer

Hi there, thank you for your rating and feedback. If you have any issues, please feel free to submit a form via https://support.counterpath.com/hc/kb-tickets/new . Our technical support team is willing to help!

Doesn't no audio

Use to work but stopped

Не работает в фоне

Как только сворачиваешь приложении входящие звонки не принимаются.

Работает на 5! Пуш работает. Звонки в фоне не пропускает!

Самое лучшее приложение для телефонии. Проблем нет с оплатой, оплачивайте со счета Билайна или МТС, инфы в интернете куча. Так же можете купить специальный сертификат например на 500 рублей или оплатить Ваших знакомых со счета Билайн или МТС.

Response from developer

Hello, thank you so much for your rating!

Don’t bother - the reality is the app is broken and who knows if it’ll ever be patched

Was great. But unfortunately a combination of ios updates and a disinterested developer have made this app worthless for voip.ms and probably many other voip providers.

卡卡卡

更新最新版本之后接通之后总是耳机和扬声器来回卡一下,以为是手机或者耳机问题,但换了另外一个新手机也是这样子情况 希望及时处理

При открытии приложения тут же вылетает!

При открытии приложения тут же вылетает!

Response from developer

Please work with our support team they can help troubleshoot the issue. Tickets are submitted at https://support.counterpath.com/hc/en-us/requests/new

中国不支持callkit???

也不知道你是咋想的,境外商店下载的app也要去遵循中国法律,脑子有毛病

为什么我充了钱?不能注册账号?

为什么我充了钱不能注册账号?

Türkçe Dil Desteği

Uygulama ara yüzü için daha önce Türkçe dil desteği talebim olmuştu, ancak bu hususda geliştirici pek yardımcı olmadı. Sanırım ayrılma vakti geldi.

没法使用

这是不是一个空壳?,普通人一点用处都没有。

Response from developer

Hello, if there are any questions or concerns, please submit a ticket via https://support.counterpath.com/hc/kb-tickets/new.

Inutilisable gratuitement

Je n’ai pas pu tester l’appli car il faut souscrire un abonnement pour pouvoir la tester et l’utiliser. En plus d’avoir une ligne SIP payante par ailleurs ainsi que du crédit sur cette ligne pour pouvoir appeler.
Inutilisable !

Response from developer

Hi there, we are sorry about that. If you need technical support, please submit a ticket via https://support.counterpath.com/hc/kb-tickets/new. Our technical support team will investigate and fix the issue.