They stole the app AND the add-ons I paid for. Now it just crashes
I paid good money for this app years ago - plus extra for several add-ons including video calling and quality codecs (G.729 etc.). It worked fine until recently. Now the app instantly crashes and kicks me back to the home screen every time I try to open it.
Worst part? CounterPath has completely removed the old version from the App Store. I can't even reinstall it from my Purchased list anymore. They took the product I legally bought, including the add-ons I paid extra for, and left me with nothing unless I sign up for their monthly subscription.
This is beyond greedy, it's outright theft. They cashed my checks, then deleted the app and now demand I pay them again every month for features I already owned. Absolute scum company. Do not buy anything from CounterPath. They will take your money and then take the app away when they feel like it. Plenty of honest alternatives exist.
Worst part? CounterPath has completely removed the old version from the App Store. I can't even reinstall it from my Purchased list anymore. They took the product I legally bought, including the add-ons I paid extra for, and left me with nothing unless I sign up for their monthly subscription.
This is beyond greedy, it's outright theft. They cashed my checks, then deleted the app and now demand I pay them again every month for features I already owned. Absolute scum company. Do not buy anything from CounterPath. They will take your money and then take the app away when they feel like it. Plenty of honest alternatives exist.
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Zuerst Frust - wieder zufrieden !
Arbeite damit und Minuten später bricht die App zusammen! Beim neu aktivieren immer das Gleiche!! Lässt sich nicht mehr öffnen! Deinstalliert und neu installiert und das gleiche Problem…. Sehr enttäuschend nach langjähriger guter Erfahrung.
Allerdings Top Service , haben auf meine email sehr zügig geantwortet! Läuft wieder super, wie bisher ! Danke
Allerdings Top Service , haben auf meine email sehr zügig geantwortet! Läuft wieder super, wie bisher ! Danke
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Response from developer
We are sorry about the issue. The issue is fixed now. If you still have any problems, could you please submit a ticket via https://support.counterpath.com/hc/kb-tickets/new ? Our technical support team will help you.
App stopped working
It was a good app however since 2 days ago, the app intermittently works on all my apple mobiles but it worked fine on the Samsung mobile.
Done all the checks and updates required but still not working.
Done all the checks and updates required but still not working.
Обновление апреля 26г. Сломало все купленные приложения и кодеки к ним.
Использовали ваше ПО для sip phone. А вы решили его сломать и нас загнать на подписную модель. Понятно, что вам надо денег. Но написать о своем решении могли же?
Было супер. Купил навсегда. И вот оно перестало работать. Теперь только подписка.
Ужасно. Жадный разработчик. Отобрал старое. Это очень неприятно. И не восстановить покупку.
Response from developer
We are sorry about the issue. The issue is fixed now. If you still have any problems, could you please submit a ticket via https://support.counterpath.com/hc/kb-tickets/new ? Our technical support team will help you. About Bria Mobile, please understand that it is a subscription-based product which is $1 per month. The old app was End of Sales 9 years ago, and we did offer 1 year credit at the time.
