Please Update the App
The App hasn't been updated in 4 years. Needs an update with new features. Notifications are slow to respond so that gives you a false location.
Very very limited
Love the Nano GPS device but cannot stand the severe limitations of this app. It has loads of potential but lacks in almost every area. Case in point, geocircle setting. It is almost impossible to set them on the app. Simple idea. Have a feature where I cap tap on a button that sets a geocircle right were my car is parked. That way I can monitor it wherever I park it..sayyyyyy the airport parking lot??? Hmmmm think outside this very small box!
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Used to work
Now it does nothing but crashes! What the heck, how can you go from working to a non-working state in a production release? This is beyond frustrating! I am on the latest iOS and the app used to work. After updating it, nothing, just a black screen and it exits!
Update: September 9, 2021 - app still won’t open! Need to find another company with stuff that actually work!
Update: September 9, 2021 - app still won’t open! Need to find another company with stuff that actually work!
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Response from developer
I'm sorry you experienced these bugs in our app. A fix was released and the issue has since been resolved. If you need any help, you can find our phone number, live chat, and email assistance at https://www.brickhousesecurity.com/support/.
Many years faithful
I have used Brickhouse security TrackView for 10+ years.
Make adjustments on desktop. Period
Use phone for tracking, mostly.
I have two of the devices and what really Ed makes this work is the built in SIM card.
Uses both GPS & cell. Especially handy for stealth. If no gps signal it (they) uses cell tower triangulation.
4* because 1. Desktop is a little quirky but you need the eggs.
2. Cannot manipulate settings on phone.
I have my original tracker hardwired because of a short, small battery life. But new devices easily go 2 weeks.
Make adjustments on desktop. Period
Use phone for tracking, mostly.
I have two of the devices and what really Ed makes this work is the built in SIM card.
Uses both GPS & cell. Especially handy for stealth. If no gps signal it (they) uses cell tower triangulation.
4* because 1. Desktop is a little quirky but you need the eggs.
2. Cannot manipulate settings on phone.
I have my original tracker hardwired because of a short, small battery life. But new devices easily go 2 weeks.
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Features
What happened to the “Locate Now” feature?
I got a new phone and the transfer caused an app update……and now there are FEWER features available. Swiping up the menu now only shows “Breadcrumbs”. Locate Now is gone.
I got a new phone and the transfer caused an app update……and now there are FEWER features available. Swiping up the menu now only shows “Breadcrumbs”. Locate Now is gone.
Response from developer
We're sorry for the inconvenience. Please call us so we can resolve this issue. You can reach us at 800-654-7966 during weekdays from 10 am to 7 pm EST.
