Worst device sold
I have gotten every error. Device not connected. SD card is no good. Invalid ______. The app was written for something other than IOS because text doesn’t even fit. I think they made 1000 of these, sold them and are waiting until a contract runs out so they can shut down. This thing looks like it was written for IOS 3 which would be fine if it worked. In conclusion, I’m not sure what is worse, the app or device. I did save the receipt so..... Anyway, I doubt the developer cares about reviews. Probably doesn’t check them.
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Response from developer
We're sorry for the inconvenience. Although this review got posted months ago, we would like the opportunity to speak with you directly and get this straightened out. You can reach our tech team at 800-654-7966. You can also send a message to customerservice@brickhousesecurity.com.
Need to update or something
This is garbage the hardware barely works and the software doesn’t work on my iPhoneX
Response from developer
I'm sorry you experienced these bugs in our app. A fix was released and the issue has since been resolved. If you need any help, you can find our phone number, live chat, and email assistance at https://www.brickhousesecurity.com/support/.
