Access your dental plan details, coverage, and find in-network providers. View benefits, treatment history, and download your digital ID card. Manage your oral health and dental care conveniently.
What We Love
- â Digital ID card feature useful
- â Works well when following directions correctly
- â Customer service can assist with account activation
- â Website functions better than app
Room to Improve
- đ App freezes on logo screen
- đ Login credentials not recognized despite being correct
- đ Account creation fails repeatedly
- đ App won't load or open at all
- đ Session timeout issues
- đ Verification code screen has no forward button
- đ Password requirements unclear and inconsistent
- đ App redirects to website then rejects credentials
- đ Multiple separate passwords required for app vs website
- đ App crashes after brief functionality
- đ Screenshots in App Store don't match actual app
- đ Accessibility issues with screen readers
- đ 'Prove you're not a robot' verification stuck
- â No help button or support within app
- â Customer support unable to resolve issues
- â Outdated dentist provider list
- â App listed as unsupported by developers
- â Poor user interface design
- â Inconsistent performance across devices
- â Information sharing concerns with third-party sites
