BrightCHAMPS Learner App User Reviews

BrightCHAMPS Learner App
BrightCHAMPS Learner App
BRIGHTCHAMPS EDTECH PTE. LTD

Top reviews

Warning ‼️‼️‼️

⚠️ WARNING, WARNING, WARNING ⚠️

Please be very careful when dealing with this company. In my experience, everything seemed very positive at the beginning — they were friendly, responsive, and made the trial sound great.

However, after the trial, I was encouraged to leave a review early on, which made me question how genuine some online reviews really are.

Things changed quickly after payment. The service did not continue as expected, and communication became difficult. This was frustrating and disappointing.

I strongly recommend doing thorough research before committing and being cautious about paying upfront.
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Great potential… but!

Very good idea! Bad app and horrible customer service!

Un professional

They send and follow untill you pay then you cant reach to any one and the app always has issues

Beware of them they just want money

No good teacher wanna look the deal for money only no refund policy be away be safe

After you pay, you won’t be able to reach them.

Very bad — run away!
Before subscribing and paying, they used to call five times a day, but after I paid — and due to health reasons — I wanted to cancel the subscription even though my daughter hasn’t started a single class, and now I get no response!

Incorrect time on website

I booked a summer course with over 200USD for my child, and was shocked that the time on their portal is displayed based in Indian time not my local time.
If you want to waste your time and money, then you can book with them.

Fraud!! DO NOT SIGN UP

The teachers are sweet but hopeless and despite trying multiple different options we asked for our refund (which we were assured would be quick and easy when we signed up). 4 months later NOTHING and nobody will answer calls, emails or requests logged in the app. It could have been amazing but they fail so hard on this. Really trust me do NOT sign up. And it’s not a small amount of money!! Thousands of dollars they refuse to refund.
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Waste of time

‪I had the worse experience with them‬ ‪I booked a lesson for my child and no teacher attended and we were waiting for the whole time till they asked us to reschedule then again the same thing happened twice. No recommended at all ‬

Great learning code app for children

Love it!!🌷🌷

Rescheduling the class

When i use this app, it kicks me out of the app when i press confirm please fix this bug if you can

Don’t waste your time

The app is terrible and very glitchy. When we originally signed up, we were promised access to another education program, which they never provided. Even after complaining to their administration team, they never followed up.

سوء اداره

عند الدعايه و الدفع كل يوم اتصال و رسايل لكن ارل ما يكون في مشكله ولا حياة لمن تنادي المدرب ترك الكورس في نصفه و بنتي ليها اكثر من عشرين يوم بدون دروس و اتواصل مع خدمة العملاء ماتعرف اصلا ان البمت تدريبها وقف و اكلمها من الخميس الماضي لليوم مافي حل و يقولوا اخترنا مدربه تاني مافي تواصل ابدا منها و الكورس راح يخلص و الدروس هاتروح على بنتي منتهى الاستهتار لكن فلوسكم تاخدوها بسرعه. لو في اقل من نجمه كنت حطيت.
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Nice before paying, mess after

It all seems structured and professional when presenting and trial. Right after I paid a mess started! Simple question to see tutors option tool me couple of weeks to get. With quite annoyed administrator. After she finally send me links to profiles, she could not assigned teacher. Asking me some weird actions again and again. My kid still can not start course.
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Error, can‘t login, & admin is slow to respond

Error, can‘t login, & admin is slow to respond

Review

Good one

amazing

amazing

Bad

My child joined 3 minutes before it started, but when the class started 5 minutes later the teacher disappeared either because of a signal or something for 30 minutes. When he returned he explained that he would be subject to a penalty of 1500 rupees which had to be paid to Brightchamps if the student did not attend. you can be sure that the teacher has a good signal. If it's like this, we are also at a loss for the 30 minutes wasted. It's better to find a place to learn coding that can be done face to face
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Brightchamps

Mrs. Reena Joy is an excellent teacher in Coding. My daughter is happy to be learning from her and I am very thankful for all the dedication she gives to Sabrina. I wanted to her to be Sabrina’s Robotic teacher as well as my daughter loves learning from her. Mrs. Reena Joy is very patient, kind, profesional, and she knows the material very well and makes it very interesting and easy to learn for my daughter. She also knows how to interact with my child and my daughter has a lot of fun taking her class, which makes it so much easier for her to understand. Mrs. Reena Joy is an exceptional teacher, and I am very happy to have my daughter learning from her and for her being my daughter’s teacher.
Sincerely,
Harolin Sosa
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Very good experience

My son is an intelligent 7 year old. He is enjoying his classes very much! His teacher is a good match. The company has provided good communication between me the parent and the company. I love the flexibility of scheduling ans rescheduling when needed. They offer more course than just coding, so it’s definitely been a positive experience.

My son looks forward to each class weekly.
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Very well priced and good value for money kids love learning

I purchased lessons with Bright Champs over 6 months ago for the first time and my kids are doing very well and really learning how to code. Teachers are very good. Some glitches in app and communication with India based support team can be annoying at times but most problems get solved. Teachers are from all over the world and you get your designated teacher which you may change if you wish. Some issues with reminder or tests occur such as reminders send to my email at 3:30am ! That my daughters quiz expires in one hour! Nobody wakes their kids to do test at 3am also occasional problem with test not matching lessons but always solved once I speak to them. Overall cannot get programming lessons anywhere in UK for £8 per lesson. Locally they cost £30 upwards.
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