BrightHR User Reviews

Customer Experience

Positive experience53.6% of reviews
Neutral8.0% of reviews
Negative experience38.4% of reviews

~ Based on 138 written reviews from the US App Store.

What users say

Is BrightHR Safe?

BrightHR appears safe based on user ratings. AppsHunter Safety Score for BrightHR is 93/100.

This assessment is based on 158 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.8% of ratings point to a safe experience
0.0% of ratings suggest some concerns
3.2% of ratings point to a risky experience

~ Based on 158 App Store ratings for BrightHR.

Is BrightHR Legit?

BrightHR appears to be a legitimate app. AppsHunter Legitimacy Score for BrightHR is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great app, freezes often…

I love the simplicity of the app, things are organized well and it’s pretty user friendly, didn’t need tutorials or anything to find my way around. My biggest complaint is how often it freezes when I’m looking through the schedule. Very frustrating as it happens every single time, and I enjoy seeing who is working and reading my notes. In addition, the fact that I can’t link my schedule to my calendar is surprising. There’s a feature to connect peoples days off but not my own scheduled work days.
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Response from developer

Hi there! Thank you for sharing you invaluable feedback with us. We are happy to hear that you love the simplicity of BrightHR and also that you find it pretty user friendly! However, we are sorry to hear that you have been having issues with the app freezing. Please rest assured that we have shared this with our development team for review and they will be jumping on this! We would also like to take this opportunity to let you know that you can sync your BrightHR Rota with your personal calendar. Check out our handy how-to-video here: https://www.brighthr.com/help/guides/your-bright-calendar/ We hope this helps! The BrightHR Team.

WIDGET REQUEST

Everything about this app is solid compared to others, but one gap is holding it back: there’s no proper rota widget. The annual leave feature doesn’t help daily shift workers. A simple rota widget or even a one-click option to push shifts into the phone’s reminders would make a big difference.

Response from developer

Hi there! Thank you for taking the time to share your invaluable feedback with us. We are thrilled to know that you find BrightHR solid and we really appreciate your suggestions. Every single one of our product updates is fuelled by client feedback, so please rest assured that this has been passed to our development team for their review. Thank you again for sharing your comments with us. The BrightHR Team.

Great app

Great app for organise in my teams

Caretaker and cleaner

I recommend this company is the best company for building management

Response from developer

Hi there! Thank you for taking the time to share this great review, we really appreciate it. The BrightHR Team.

It shows mobile apps verses human

Watch my review hit the bottom. What ever happened to humanity. Knock on the door sit down and talk. It shows the lazy ness of developers that makes these apps to change the world For the worse.This not for me.

Good and quick

Good quick service

Mc

Very easy to use which makes it a great app for me.

RW

Easy to navigate.

Freezing problems

The app is well laid out and easy to use, but it constantly freezes when I try to update any of my personal details or information.

Response from developer

Hi there! Thank you for sharing your feedback with us, we really appreciate it. We are happy to hear that you find the app easy to use, however, we are sorry to hear that you have had trouble when updating your personal details. We have passed this back to our development team for review. Thank you again for sharing your comments with us!

Tade_001

BrightHR is the best 💯

The best

The best app for me

Poor software that cannot handle more than one employer

As a cleaner, like many others, I have more than one employer. Unfortunately if they both use BrightHR and Blip, you need two different email accounts and logging out of blip doesn’t seem to log you out of BrightHR. Surely this predictable issue can be resolved? I like to use one email address for work but have to use two.
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Holidays

My holidays suppose to be private,not for everyone to look at….PRIVATE

Too Cluncky

Not use friendly.

Response from developer

Hi there! Thank you for taking the time to share your feedback with us. We are sorry to hear that you have had difficulties with BrightHR, this is far from the user experience we aim for. It's important to us that we resolve your concerns and get things back on track, so please reach out to your employer or dedicated BrightHR support team for assistance. Your feedback is invaluable to us and has been shared with our development team as we continue working to improve the app. We hope to be able to resolve this for you quickly. The BrightHR Team.

Awkward sometimes

Was trying to book some time off and found the relevant section hard to find??

Don’t use.

You get daily email spam from this company. I’m not interested in this rubbish.

Holiday

Bobbins

Would be cool but…

It keeps popping up a thing for review every 30 seconds. Piss off, I’m busy doing something.

Response from developer

Hi there! Thank you for taking the time to share your experience with us. At BrightHR we love user feedback as it ensures we are using your suggestions to improve and grow our products, as a result we do ask our users to share their thoughts! However, we regret to know that this request was inconvenient for you. Please rest assured that your comments have been passed back to our team for review, we really appreciate your insight. The BrightHR Team.

Driver

Very good way to put holidays in

1/10

Worst app on my phone