Sackers
I am disabled with a buggy full of almost $350.00 worth of groceries. Every time I come in here I sack my own groceries and have to carry them out myself. Because the sackers just stand there and look at you. When I started to walk out with my groceries tell why he walked and help the lady behind me but not me. Wow, the only good person they have is Jacob.
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Freezes and Crashes
App continuously freezes and crashes. It’s a serious pain to try to go through the ads and coupons. It’s been like this for years. I’ve deleted and reinstalled, cleared the cache, etc… nothing fixes it.
Promo code won’t work.
Prom code not working again.
Grocery Pick Up
They are great workers!!
Disappointed
I have tried 3 cards and it will not accept them
Bad apples
Have gotten BAD old, thick skinned, and bruised apples ALL summer this year!! Pink lady, honey crisp, hasn’t mattered. I wish I could share a pic of the last ones!! Brown inside!
And I literally HATE the checkout process on the app!!!! You check out, pay, and then have to go back scroll all the way down and confirm the order again!!!! You know how many times my order hasn’t been completed and I miss my pick up time and have to wait even later??!!!! Got to be a better way!
And I literally HATE the checkout process on the app!!!! You check out, pay, and then have to go back scroll all the way down and confirm the order again!!!! You know how many times my order hasn’t been completed and I miss my pick up time and have to wait even later??!!!! Got to be a better way!
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User friendly
Since my I phone has 15.8.8 iOS they built this on 16.0 iOS I will never buy a new phone just for the privilege of shopping at Brookshire’s So I guess I will be shopping for a new grocery store
Online ordering
Good service and time savings.
Springhill, La
The Brookshires in Springhill, La is absolutely the best grocery store! This is especially true of their pick-up service. The store is clean, every employee is nice and helpful, and they are always quick/fast. This is the best store!
Time Saver
Seriously saves so much time and has everything organized right at the click of your fingers
Personal Grocery Store Where they still Care !!!
I have been shopping at Brookshire’s for 10 years. They have always been personable which is something the other grocery stores have lost. I will always buy my groceries from Brookshire’s where the customer matters matter!!!
Best fruit and vegetables and people
I think your employees are wonderful I think you’re fresh fruit and your fresh vegetables are the best and I think your deli is awesome especially the fact I can get my meat product sliced any thickness- so many reasons I think your store is the best and so are your employees
Speedy
The store on 5th Street, in Tyler is always the best at filling my orders in a timely manner.
Could not get sale prices in cart
I had several sale items which would not reflect sale price in cart. Yes I clipped coupons. Ordered from coupons list of qualifying items. Was signed into my account. Shut down and retried several times before giving up on sale items.
Coupons
The clipped coupon page in your app is malfunctioning. When I go to this page it tells me there are no coupons available. If I’m able to clip while in the store, it doesn’t show the coupon. But at the top it says as an example $6 coupon, but then it doesn’t ring up. Please fix this glitch, it’s not just me, other customers are also experiencing this problem.
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Some items don’t show
There are several items that do not appear online. Very frustrating to have to write a note each week.
App
Wish items were easier to find on the app.
Checking out
Many options make checking out time consuming so I lost my time slot
Getting better
Things I know you have & I do get are not listed in the choices.
Pick up crew
The crew that works in the grocery pickup area are always great and responsive.
