Seriously?
This literally has to be a JOKE that Bain Ultra, a luxury bath tub company wouldn’t see these reviews and DO SOMETHING. You sell $15,000 tubs and you can’t make a semi-functional app in 2026? RIDICULOUSLY DISAPPOINTING.
Buggy Laggy Mess
Tens of thousands on tubs and the app is actually a disaster. Needs a significant overhaul
Useless
We have troubleshooting this and we cannot connect it. It recognizes the tub, but there's no signal strength, even though we know that the Wi-Fi module is connected to the router and my phone no luck
Doesn’t work at all.
I have a brand new tub and the wireless is installed properly. iPhone 16 Pro Max. When I launch the app it simply can’t find the tub. I tried all the troubleshooting and nothing worked. Tried customer support, they weren’t able to help. Not sure what to do. Very disappointed, given that this tub is quite expensive and app control is one of the factors that helped make my decision.
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An unexpected error occurred
The connection with your bath has been lost
No other explanation what is wrong about it! No detailed instruction. There is no axolanarion why do it need both ethernet and wifi connection? Prepared a special cable from router right to this module, hided it in bathroom ceiling to reach best possible connection with module connected to bathtub. All apartment is covered with 2.4/5 Ghz WiFi with best possible signal in every corner and still does not work.
No other explanation what is wrong about it! No detailed instruction. There is no axolanarion why do it need both ethernet and wifi connection? Prepared a special cable from router right to this module, hided it in bathroom ceiling to reach best possible connection with module connected to bathtub. All apartment is covered with 2.4/5 Ghz WiFi with best possible signal in every corner and still does not work.
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Great Simple App
No problems connecting to tub and using different functions
Doesn’t work
Keeps telling me I am connected to an incompatible bath! Ridiculous that a poorly functioning app prevents taking a bath in an expensive tub.
Updates?
Are there any software updates for this app ?
It disconnects all the time. Thanks.
It disconnects all the time. Thanks.
Useless
Absolutely a waste of time and effort. Does not pair with tub and app provides zero support or troubleshoot. I have to wonder why they even released it… I could have saved the time and money and not created an additional alcove or added the additional router to accommodate the module that links the tub to the app.
Final words: Don’t bother. Just be sure to install the hardwired controller where u can reach it from the tub… You will have all the control u need. Although, it really would have been nice if this actually worked…
Final words: Don’t bother. Just be sure to install the hardwired controller where u can reach it from the tub… You will have all the control u need. Although, it really would have been nice if this actually worked…
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Flawed delivery even before purchasing.
In order to seal the deal and win my business I need to see that the product works and has a record of success. This app was downloaded so I could preview the features and understand better the product. The very first thing it does is lock everything until you connect to a tub. Why not help sell it!? Is it a right Drain or left drain, what color do you want it, do you wants jets or not, skirt or not. Heater or not... build it out and then give me options to buy. Lead generate to your distributors and help me buy your stuff because at this point I’m deleting the app as fast as I downloaded it trying to research your products and now I question if the thing will actually work. What’s the warrant like? All those questions could be answered in the app in a meaningful deliver method.
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