Ancient functions
Cannot access 95% of functions via app. Mobile web is just as bad. Desperately needs an update.
Garbage
Garbage app. 0 stars and I wouldn’t use it if my broker hadn’t already pay for it. Limited in what you can do. And you can’t do much on their website either. Spent half an hour trying to send a lease agreement with 3 signatures the page can’t do a simple page scroll without deleting my form. I still haven’t sent it yet. I gotta go home and do it on my laptop.
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Horrible service
The platform itself is fine. A little technical, obviously designed by accountants, but fine and functional. The sales and service sucks. The first sales guy I talked to was pleasant, but wouldn’t leave me alone, and eventually spoofed a local number to get me to answer his calls. Bad start. Then signed up (away from him, on purpose) and was told about all these excellent service records and resources. Average time to respond back is 3 days. But fear not! If you pay double the price, you have the privilege of phone support, which is not available if you don’t pay for it, even though you pay a premium monthly fee. Probably not better options out there because every corporation is a steaming heap of garbage, but the service is truly horrendous here.
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SLOW PAYOUT
I am thoroughly disgusted with this app.
App won’t let me log in
Just created a new account. Website works fine, but app won’t let me log in. Will update my review if/when it gets fixed.
User Friendly
App isn’t intuitive enough. Doesn’t appeal to the typical user and is not user friendly. This app should undergo a major overhaul and modernize the functionality to become easier to use and understand.
Falls short
Falls short on expectations
Getting started
The first guy helped us get started and was great. Since then our only phone call with them was to go over the site. Which helped as well. But we were told our property wad gonna be listed in 10 days. It’s been weeks and our property is not listed. We have emailed and called. And every response we get is saying sorry it will take 7 days. That is ridiculous. We are trying to setup our business with your app. And this is the result. Unprofessional and no communication for people who are trying out a new business.
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Limited access to information
This app is essentially useless when attempting to search for data remotely. Anytime I have searched the app for needed information while away from my desktop, it has proved to be a waste of time as this app only offers very limited data from your entire Buildium profile.
Great property management app
Loving this app and the platform. Made my life so much easier. Never had an issue.
Horrible App. Extremely inconsistent.
This is a horrible app. My property manager doesn’t respond on time. I’m always locked out and have to update my password even though I access the app regularly. Beware before downloading. If your property manager is using this app I’d be cautious going forward!
Allowed Tenant to dispute charges after I evicted them and never asked if it was valid
I had to evict the tenant for no payment 2 months after they reversed charges made to Buildium for the deposit. Well, they’ve been out about two weeks now and disputed this charge for $219 and Buildium gave it to them. I’ll call Monday and find out what protections they give us is paying customers. Which from the looks of it isn’t anything.. consider considering the total amount that they have reversed and disputed is about $2000.
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Not functional
Why are people giving this 5 stars? I can't even check a persons rent payments, only balance. Not a useful app
Buildium Designers Have No Clue
So many stupid design flaws in the mobile app show that the company software designers have no clue about how things are done and handled in the real world and render the mobile app a tedious headache. We have no choice but to migrate over to a different software as soon as possible.
NOT AN APP
It takes me to a website. I do not want that. I want an app. It’s NOT an app. Garbage.
New update
After the update, I am continually kicked out of it. Even while using the app, it shuts down and forces me to sign again.
July 2. 15 times already today.
July 2. 15 times already today.
App keeps crashing
Every time i go to make my work order updates the app keeps crashing or signing me out ever time I leave the app I’m having to sign in every time since the update
Help
One star
Cyberspace Navigating Search for Accounts
Are you prepared for unexpected twist in your ‘property management’ journey when ‘Buildium’ says try again…‽
Payment has been delay too much
Verification on 11th about fund transferred, until now 14th still not appears in my account and this not the first time. Given that regular transfer never take this long
