The new app has not been a great experience.
The app is a lot slower to load and have to do a lot more presses to navigate around. Also, no dark mode? It’s like I am getting flashed each time I open the app. Transferinf money between accounts is incredibly slow and frustrating. This app alone makes me want to bank somewhere else unfortunately. The old app worked great and was a lot more useful.
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Worst Banking Software Ever Used!
Agree with other one star reviews. If you have very little banking needs this might work, but still it is very awkward and terribly outdated. We use other banks that are way more advanced and extremely easy and intuitive to use. We have been customers for a very long time and hate to leave Busy as the St. Louis people are wonderful to work with. However, it looks like we are now forced to change banks or become frustrated using this software.
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Doesn’t feel secure
Opens without face recognition or a number password. There was nothing wrong with the old app. It felt more secure. I liked accounts and other text bolded in the old version. The screen is Too white. Wish I had the option of keeping the old app.
Missing feature?
I no longer see a place where you can enter notes about transactions. This was very useful. I hope this is going to be brought back. Also when I tap on the provide feedback link, the screen just goes dim and takes you to a page to provide feedback but you can’t actually do so🤷♂️
All tags and notes removed?
All of my transaction tags and notes have been removed/not showing in app. Dumb update.
