Lots of fun
We had a really pleasant stay. Room was clean. Staff were helpful and friendly . Lots to do with my teenage boys. The Shows that we watched were good fun. We will return .
Awful app
One of the worse apps out there. Never updates your booking. Just go on the website it’s much easier.
Bognor
Comfort plus apartments
Rubbish
Ever since the update I cannot get my bookings up on the app. Says I have no bookings when I do? So I cannot book any activities on the app or receive my voucher
Experience
Overall had a great time. Lots to do onsite and plenty of food places.
Improvements needed on organising check in. Our parking was very far and no trolleys available. No one was available to help either.
Also Oyster bay accommodation was dirty and dated. No microwave provided in the kitchen.Not been hovered. Trash out in the walkway. The porter did clean it after I made an issue of it.
Improvements needed on organising check in. Our parking was very far and no trolleys available. No one was available to help either.
Also Oyster bay accommodation was dirty and dated. No microwave provided in the kitchen.Not been hovered. Trash out in the walkway. The porter did clean it after I made an issue of it.
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Festive fun
I’m finding the app timing frustrating as the play experience bit makes scrolling a pain - would be better if it were like the activities. The token system is a pain why we can’t just pay for activities is beyond me: loved the park and the staff
Holiday at Bognor butlins
Has been amazing we had so much fun
We got upgraded to the wave hotel and it was so nice
We enjoyed every minute and we cant wait to go back
We had so much to do and all the shows the entertainment was all brilliant
The rides were great fun
We went swimming everyday
Yeah was a great holiday
Thank you
We got upgraded to the wave hotel and it was so nice
We enjoyed every minute and we cant wait to go back
We had so much to do and all the shows the entertainment was all brilliant
The rides were great fun
We went swimming everyday
Yeah was a great holiday
Thank you
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What a disappointment
We stayed at Butlins in February and the machine that takes the inflatables up top was broken and there was no late night at the pool also it closed at 4pm. We have 2 autistic boys and always took them later as it was quieter. We are staying he now 25-29th November and won’t be coming back again. The machine that takes the inflatables up top has still not been fixed and people with children are struggling to help their child up the stairs and roll the heavy inflatables up the many flights of stairs. Added to this the rapids are closed as the roller door won’t open and apparently can’t be fixed this week- what bad management, can you image if you had a shop and the roller door was broken, it would be fixed pronto but Butlins are happy to leave it shut. Let’s face it they will need less lifeguards so all good for them. Our autistic boys can’t watch the shows as they are too loud and they have no understanding of them so the only activities they take part in are the fun fair and the pool. Butlins seem to be taking less and less care of the splash zone and our boys were crying yesterday as the rapids are closed with no rush to reopen them. We wish we had never booked this holiday, we used to love it here but it’s no fun for our boys now
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Hotshots Staff
Can I just say how fantastic your bar staff were today in Hotshots. I went to watch the Newcastle match and having ordered my first Desperado when I went to the bar to reorder the blonde lady already had my bottle out of the fridge and ready to pour! This continued with the other guy later on too. I work in the customer service industry and these two were exemplary, well done, I’m one very happy customer!
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Response from developer
Sounds like you had a fab time, thanks for sharing with us!
Play experience is ruining the app
The app is functional and normally easy enough to use. But with the opening of the play experience it’s really hard to get a feel of what’s on when as the timeline is just a wallpaper list of experience events.
Butlins - if you are listening, please add a way to filter out the play experience stuff , other than selecting shows
Butlins - if you are listening, please add a way to filter out the play experience stuff , other than selecting shows
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Response from developer
We're listening! And will take your feedback on board as we appreciate any comments on how we can improve the app further - thanks!
Awesome app
I went to Butlin's with a party of 2 adults and 2 children in the summer holidays. I had to download it because I needed the show tickets even though my mum had them. This app is great if you have a child as well because it’s easy to manage and you can access directions super quickly. Even if your not at the resort, it will give you directions to Butlin's and it will let you look at shows and activities during your stay. Overall, super awesome app and recommend for everyone in your party/stay. We also got to take a look at the details we had. Me, my mum, my mums friend and my younger sister went to Butlin’s. We got to look at our room/ looked at pictures on Google since we booked during last years stay, we got to see what dining plan we had and so much more.I also recommend the Wave Hotel if you have 2 children. It has a bunk bed with TV’s for each child and the main bedroom was amazing. (We didn’t have a kitchen since we booked for premium dining at the Deck but if you don’t have premium dining you will have a kitchen.)
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Response from developer
Thank you so much for sharing your experience using our app with us and our other guests. Hoping you're rebooked to come and stay with us again soon!
Butlin’s Bognor Regis
Absolutely fantastic break with Butlin’s Gold apartment was spotless no issues at all ….. Bobby on the tots fair was amazing he had high energy and interacted with all the Childern. He honestly made the holiday that much more magical. Shows where the best yet , Bruno Mars tribute All stars , Electric wonderland and Stephen Mulhern . Electric Wonderland is not to be missed and far superior to electric city last year . Shame the soft play kept closing but great to keep on top of cleaning . Luca was the outstanding red coat this time splash and fair great as always .
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Response from developer
We're so happy that you enjoyed all of our entertainment! Sounds like Luca and Bobby made your break even more special! We'd love to see you on resort again soon!
Value
As always such good value for money!
Rooms clean, entertainment for all and well organised.
My reason for 3 stars was with such an iconic racial era of a film like Dream girls, to only have a Caucasian cast singing (in all permformances) was a bit outdated. For any woman of colour, Dreamgirls the movie has so much more messages than just the music and it would have been nice for black musical culture to have been represented accordingly. It was like a black woman performing Dolly Parton or Lulu, wasn’t comfortable to watch and the audience appreciation at the end of Dreamgirls kind of highlighted this. In the current climate the world is diverse and has changed..maybe Butlin’s needs to keep up with it.
Thank you for the laughs and memories.Maybe next time we come we will see representation for all!
Rooms clean, entertainment for all and well organised.
My reason for 3 stars was with such an iconic racial era of a film like Dream girls, to only have a Caucasian cast singing (in all permformances) was a bit outdated. For any woman of colour, Dreamgirls the movie has so much more messages than just the music and it would have been nice for black musical culture to have been represented accordingly. It was like a black woman performing Dolly Parton or Lulu, wasn’t comfortable to watch and the audience appreciation at the end of Dreamgirls kind of highlighted this. In the current climate the world is diverse and has changed..maybe Butlin’s needs to keep up with it.
Thank you for the laughs and memories.Maybe next time we come we will see representation for all!
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Shaun jones
Been going to butlins for many years with my daughters, this year due to financial woes, I was able to book a weekend break which we recently returned from.
Throughout the week before the trip I did my best to book the hotel dining and even the dine around option, however was unsuccessful even on the day of arrival I was told I have no chance as everything was fully booked, I was surprised that the hotel dining was full, as I thought that the residents would have been catered for.
So seemed that the dining within the shoreline hotel wasn’t able to cater for all residents????
However as usual we enjoyed the entertainment and everything Butlins had to offer, and have booked again for next year which will be our 14th year in a row apart from the Covid year.
Throughout the week before the trip I did my best to book the hotel dining and even the dine around option, however was unsuccessful even on the day of arrival I was told I have no chance as everything was fully booked, I was surprised that the hotel dining was full, as I thought that the residents would have been catered for.
So seemed that the dining within the shoreline hotel wasn’t able to cater for all residents????
However as usual we enjoyed the entertainment and everything Butlins had to offer, and have booked again for next year which will be our 14th year in a row apart from the Covid year.
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Fantastic family holiday
We have just got back from Butlins Bognor Regis and we had a fantastic time. All the staff were helpful and friendly from the soft play staff to all the red coats. All my daughters enjoyed there stay there ages range from 5, 16 and 19 but all were entertained, we didn’t even have time to visit the Beach.
We stayed in a basic silver room and it was very clean and beds comfortable way more than I was expecting.
The swimming pool was amazing perfect for little ones as has really shallow play areas for them and little slides also big slides for the older ones. The lay out was well thought out. Water was warm and my little one didn’t complain about being cold once( she usually does).
We went for the premium meal plan which was all nice and great not having to worry about cooking, definitely something for everyone’s taste, the roast beef on Sunday was so good.
Evening entertainment was so good and of course Stephen Mulhern topped it off.
I will definitely be going back I’m usually a Center parcs girl but I have been converted to a Butlins girl 🥰 so much more I could say all just Brilliant. Thank you Butlins
We stayed in a basic silver room and it was very clean and beds comfortable way more than I was expecting.
The swimming pool was amazing perfect for little ones as has really shallow play areas for them and little slides also big slides for the older ones. The lay out was well thought out. Water was warm and my little one didn’t complain about being cold once( she usually does).
We went for the premium meal plan which was all nice and great not having to worry about cooking, definitely something for everyone’s taste, the roast beef on Sunday was so good.
Evening entertainment was so good and of course Stephen Mulhern topped it off.
I will definitely be going back I’m usually a Center parcs girl but I have been converted to a Butlins girl 🥰 so much more I could say all just Brilliant. Thank you Butlins
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Can’t login!
Email address is correct. Password same as web account login password. Web account login is ok, app login is not! After several hours of trying, I’ve given up. Used the app last year for our break and was perfectly ok, now not so!
BEST HOLIDAY EVERRRR
Me and my mum went to butlins in April and it was THE BEST TIME EVER!! We got the silver room and it was perfect for 4 nights! The fairground was just pure amazing! I liked the one we’re you spin really fast and the other one were you like went up in the air and back down ( I’m not good at explaining things). The shows were great and I loved Goldilocks cause it was really funny and not at all like the fairy tale. The arcades were good as well but not gonna lie, the prizes were very repetitive, but were easy to get so I can’t complain. The swimming pool was my defiant favourite part of the trip and the slides were really fast! It went in my eyes and nose and made me feel sick but totally worth it. The first time I went on the slide I SCREAMED!!! So loud my mums ears popped! The floatie flume wasn’t scary or fast so I recommend that if your going with family. The food was so nice as well! I recommend the deck cause there food was excellent! I can’t wait to go back since I’m going for a entire WEEK with my FAV COUSIN!!!! I’m also staying in the ocean hotel next time!
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Chronological Order Please
Please please please put the activities and shows in a sensible chronological order rather than alphabetical.
Great except food
Butlin’s truly think of everything for the kids and made it great for them
We had the only issues when it came to food. Our nephew was sick at the one venue, it was covered in blu roll and was left, we were told to continue our meal
Following day went to the diner, was told a 45 min wait once order is in (that’s fine), took 15 mins to seat us and then 35 mins in, still not had a drink order taken
We left the park for food for the remainder of the time then
Perhaps book in advance or plan this around the shows
We had the only issues when it came to food. Our nephew was sick at the one venue, it was covered in blu roll and was left, we were told to continue our meal
Following day went to the diner, was told a 45 min wait once order is in (that’s fine), took 15 mins to seat us and then 35 mins in, still not had a drink order taken
We left the park for food for the remainder of the time then
Perhaps book in advance or plan this around the shows
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Not all activities shown on app
Not all activities were visible to me but we’re on my wife’s app?….
