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THORPE PARK – Official

THORPE PARK – Official

The best way to plan your day

13K ratings
126 reviews
With Ads
🎬 Entertainment
✈️ Travel
Free
With Ads

Details

  • Released
  • Updated
  • March 23, 2017
  • June 3, 2026

Features

Developer

Merlin Entertainments
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THORPE PARK – Official screenshot #1 for iPhone
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About

Plan your thrilling day out at the theme park with this official app. Access live queue times, create a personalized itinerary, and discover exclusive offers. Store your tickets and passes securely within the app for a seamless experience.

✓Purchase tickets and Fastrack
✓Store tickets and passes
✓Live queue times
✓Personalized ride planner
✓Interactive park map
✓Exclusive offers and discounts
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What users say

Summarized from real user reviews of THORPE PARK. Based on 13K reviews and a 4.8/5 average, it highlights the 10 positives and 13 negatives reviewers mention most about this Travel app.

Positive things

  • 🗺️Accurate and detailed park map navigation
  • ⏱️Real-time queue time information at fingertips
  • 📍Location tracking and directions to attractions
  • 🎢Comprehensive ride information and descriptions
  • 📱User-friendly and easy-to-navigate interface
  • 🆓Free water refill stations and amenities locator
  • 🎫Convenient ticket management and storage
  • 🚀Helps maximize ride count and minimize wasted time
  • 📸Digital photo pass system integration
  • ✅Shows which rides/toilets are open or closed

Negative things

  • ⏱️Queue times frequently inaccurate and unreliable
  • 📡Requires constant data connection for queue updates
  • 🐛App crashes and payment system failures
  • 💳Payment redirects to browser instead of in-app
  • 🎫Tickets not automatically stored after purchase
  • 🚫Fast-track system creates longer regular queues
  • 🎮In-queue games and features don't work properly
  • ⚠️Doesn't explain why rides are closed
  • 🔄Queue time updates too slow during busy periods
  • 💰Expensive food and merchandise pricing
  • 👥Overcrowding and insufficient visitor capacity management
  • 🎢Frequent ride breakdowns and closures
  • 🚫Limited accessibility options and dietary accommodations
See all reviews

What's New in THORPE PARK

2.9.14

June 3, 2026

This update contains minor updates, bug fixes and performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

My experience

The queue timing system was quite accurate and the rides were really fun and the app in general was just really helpful ⭐⭐⭐⭐⭐
W111amxW111amx

Amazing

It was great just a bit unfortunate one of the hyperia trains weren’t working
Laluigi2Laluigi2

Best theme park

For me and my friendings, stealth was absolutely phenomenal. 10/10 experience would go again and again and again. Thank you Thorpe park for a great time.
No name heheheheNo name hehehehe

Thanks so much for a first time experience

So amazing had the best day ever
It as da bestIt as da best

Awesome rides

The rides were great - super fun and inclusive. Also having sprinklers and splash zones to cool off in at this heat is really nice and refreshing.
Malachi L. B. ClarkMalachi L. B. Clark
See 121 more reviews

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User experience

🐞

Reported Bugs

10 issues

Queue times display as 'loading' and fail to update

Bug

Payment system crashes and fails to process

Bug

Purchased tickets disappear if app glitches

Bug

No order number recovery for lost tickets

Bug

In-queue game features malfunction

Bug

Swarm queue line videos and effects not working

Bug

Queue time accuracy issues - shows closed rides as open

Bug

App doesn't sync with actual queue lengths

Bug

Parking ticket purchase functionality broken

Bug

Ride status information not updated in real-time

Bug
✨

Requested Features

14 requests

Single rider queue options for more rides

Feature

Front row queue selection for Hyperia

Feature

Ride POV videos and photos within app

Feature

Merlin pass integration and benefits display

Feature

WiFi availability in park

Feature

Nearest facility locator instead of area-based selection

Feature

Disability pass for dyslexic visitors

Feature

Ride breakdown compensation (fast-track passes)

Feature

More seating and chill-out areas in park

Feature

Improved gluten-free food options

Feature

Park maps available for physical distribution

Feature

Ride effect restoration (waterfalls, fire effects, etc.)

Feature

Stealth and Hyperia nesting information

Feature

More cash payment options at food vendors

Feature

FAQ

What can I do with the official Thorpe Park app?

The app allows you to plan your visit by purchasing tickets, Fastrack, and Season Passes. You can store all your tickets and passes in the app's wallet. It also provides live queue times for rides, an interactive map to explore the park, and exclusive offers and discounts.

How do I use the planner feature?

The planner feature lets you create a to-do list of rides and attractions you want to experience. You can discover which attractions are suitable for your group and then check them off as you go throughout your day.

Is the app free to download?

Yes, the official Thorpe Park Resort app is free to download. While the app itself is free, you can make in-app purchases for tickets, Fastrack, and other park extras.

Does the app use my location?

Yes, the app uses your location to provide you with relevant updates on offers, events, and activities happening around the park that are specific to your current location.

Can I buy tickets directly through the app?

Yes, you can purchase tickets, Fastrack, and even upgrade to a Season Pass directly through the app. Your purchased tickets and passes will then be stored in the app's ticket wallet for easy access.