App stinks
I can’t login, I did the password reset and am stuck in a perpetual sign in, sign in , sign in. What’s worse is this is preventing me view my already purchased tickets. What’s worse a shambles.
Awful
Simply terrible. Logged out constantly meaning purchasing tickets is so painful. The UX is poorly thought through. A central
Function must surely be disruption on my journey but that avenue takes you off app to a clunky web site.
Function must surely be disruption on my journey but that avenue takes you off app to a clunky web site.
Useless
Can’t logon! App is stuck and suggests changing your password which is ridiculous. Hope they can run a train system better than develop software.
Just the worst app
the worst app update I've ever seen - logs you out multiple times a day, no Face ID, doesn't tell me about train delays, no templated ticket types when buying (like regular journeys at set times - you know, like a commute), so many clicks just to get a damn ticket. Absolute tosh
Much better than previously
Updated Aug 26.
This used to be a good app but then changes made it hopeless. But now greatly improved. Remembering login and payment details are the major pluses. Also reducing the number of steps/screens to go through just to buy a ticket. Still got things to learn from Amazon app/payment etc but much better than previously.
This used to be a good app but then changes made it hopeless. But now greatly improved. Remembering login and payment details are the major pluses. Also reducing the number of steps/screens to go through just to buy a ticket. Still got things to learn from Amazon app/payment etc but much better than previously.
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