Rubbish
Appalling. Logs you out all the time and won’t allow IOS facial ID sign in, and the browser based login doesn’t even have the password field set up to be recognised as a password field, so I have to externally go to the iOS password app, find and copy the password and go back and put it in. Which then when you have no or low signal at a random station when you’ve been logged out and need to log back in can be a huge problem. There is no excuse for such poor design in 2026. Sort it out.
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Terrible
Never stays logged in, no memory of my preferences, defaults to a single ticket for search every time, doesn’t remember that I use a smart card even though I have one on my account. And it’s about 50/50 whether it works at all after taking my money. Needs significant improvement.
Daily sign in
Having to sign in everytime you want to purchase a ticket now is very frustrating. I’m considering finding another way to buy online.
Sal
Quick, useful and accurate train times at the touch of an app - have used it several times now and not been let down yet - works for me!
Thanks
Thanks
