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South Western Railway

South Western Railway

Train tickets & travel updates

1.3K ratings
292 reviews
✈️ Travel
🗺️ Navigation
Free

Details

Released
May 31, 2016
Updated
October 15, 2026

Features

Developer

First MTR South Western Trains Limited
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About

Purchase UK train tickets without booking fees and access live travel updates. Save money with advance tickets and earn rewards on every purchase. Easily store e-tickets on your phone for convenient travel.

✓Buy UK train tickets
✓No booking fees
✓Advance ticket savings
✓Rewards program
✓eTickets for mobile wallet
✓Live train times
✓Platform details
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What users say about South Western Railway

Reviews of South Western Railway are mostly negative: the Travel app is rated 4.6/5 from 1.3K App Store ratings. What users like most: easy to use, convenient for storing and buying tickets. Top complaints: frequent crashes and bugs, unreliable login and account management. Summarized from real user reviews.

Positive things

  • 🚀Easy to use
  • 📱Convenient for storing and buying tickets
  • 🗺️Provides live departure boards

Negative things

  • 🐛Frequent crashes and bugs
  • 🔒Unreliable login and account management
  • ⏳Slow and unresponsive at times
  • 🚫Fails to load or sync tickets
  • 💰Expensive ticket prices
See all reviews

What's New in South Western Railway

5.1.2

October 15, 2026

Clearer information on delayed and cancelled trains Improvements when applying for a refund Bug fixes

More

User reviews

Most RecentHighest RatedLowest Rated

Brilliant company

A great rail company with very helpful staff. They do anything to try to ensure your journey is completed on time.
SMSweaty Metty

Latest version is bust

Always “technical problem” when trying to book tickets. Also won’t retrieve tickets booked on desktop site. Useless until this is fixed
Ppauloates

Glitchy, hostile and annoying

My main grip is: I have a ticket on this app, can I please just click through to live tracking rather than having to hunt for it myself. It is soo irritating, I just want to see the delay status and platform. Logs out all the time, refreshes all the time. Can’t see my ticket if there is no internet when I open it. Synchronous loading blocks everything. Etc etc
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PSPi squared

Login impossible

Yet another app whose update has broken it. I try to login and get the message that I have to reset my password. I have clicked repeatedly on the “forgotten password” link and entered my email to reset it. No email in my inbox or junk folder.
330hels68

Can’t even buy tickets anymore

I now can’t buy tickets anymore as whenever I try and select the departure station it’s says my request can’t be competed due to a technical issue
FFizzoid
See 287 more reviews

User experience

🐞

Reported Bugs

4 issues

Constant log-outs and inability to stay signed in

Bug

Tickets not appearing in app after purchase

Bug

Technical errors when trying to buy tickets

Bug

App crashing on launch after updates

Bug
✨

Requested Features

4 requests

Add tickets to Apple Wallet

Feature

Improve communication during service disruptions

Feature

Introduce a favorites/frequent journeys feature

Feature

Allow saving of payment and railcard details

Feature

FAQ

What can I do with the South Western Railway app?

The app allows you to buy train tickets for travel across the UK, check live train times and platform details, and receive travel updates. You can also save money with advance tickets and earn rewards on your purchases.

How do I buy train tickets?

To purchase train tickets, you will need to create an online SWR account or sign in. Once logged in, you can search for your desired journey and buy tickets directly through the app. eTickets can be downloaded and stored in your phone's wallet.

Are there any booking fees?

No, the app explicitly states that it does not charge booking fees on any train tickets purchased. This means you can buy tickets directly without any additional costs.

Can I get cheaper tickets?

Yes, the app offers savings of up to 51% with Advance train tickets. Additionally, it has a price promise: if you find a cheaper price for the same train ticket with SWR, they will refund the difference.

What information is available for live travel?

You can check live train times for all National Rail services across the UK, view departure and arrival times, and get platform details. The app also shows onboard facilities and how busy your train is.