Bad.
We waited at least 2 hrs, when it said eta 5 mins for it to be accepted. One of us is a type on diabetic in an emergency!!! Appalling!!!
Can’t fix the price
Each time I get and quote and book it never fixes the price. If it’s not going to work I’ll try Uber. It’s a shame that the poor technology from head office will impact the drivers not getting work
App not advanced for my needs
I travel in Uber daily for my job. The reason I use uber is because I can preload my credit card against it and I receive my receipts by email and can also get them off the app. Obviously as it's work related travel I need receipts.
What does this mean for me? It means as a busy working person I can order the uber, get in. Get to my destination and be on my way instantly. This app doesn't allow that. I need to make payment in the cab upon arrival and I also need to get a paper receipt and make sure I don't lose it. Too hard.
If you updated the technology of the app to make my working day easier so I don't need to be messing around with payments at the end of a trip I would probably use this service. I now only catch a cab if one happens to be available on the street as soon as I leave a meeting. If it isn't there I order uber.
You need to sort this out as I believe I am one of many who don't use taxis for this exact same reason.
What does this mean for me? It means as a busy working person I can order the uber, get in. Get to my destination and be on my way instantly. This app doesn't allow that. I need to make payment in the cab upon arrival and I also need to get a paper receipt and make sure I don't lose it. Too hard.
If you updated the technology of the app to make my working day easier so I don't need to be messing around with payments at the end of a trip I would probably use this service. I now only catch a cab if one happens to be available on the street as soon as I leave a meeting. If it isn't there I order uber.
You need to sort this out as I believe I am one of many who don't use taxis for this exact same reason.
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Do not go out quoted fare
When booking tonight, the booking office cancelled multiple bookings and said the driver in the rank would go out the fare. The driver did not.
Don’t waste your time with this taxi company.
Don’t waste your time with this taxi company.
Up your game
Seriously, what’s the point of prebooking a cab if the driver just drives off with another fare before reaching you. Its no wonder you can’t compete with Uber.
