By The Bay User Reviews

Customer Experience

Positive experience4.2% of reviews
Neutral0.0% of reviews
Negative experience95.8% of reviews

~ Based on 24 written reviews from the US App Store.

Is By The Bay Safe?

Not enough ratings yet to assess By The Bay.

Is By The Bay Legit?

By The Bay appears to be a legitimate app. AppsHunter Legitimacy Score for By The Bay is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Garbage app

Garbage app, slow and buggy, often times does not scan when accessing the building

Terrible

Mainly used for access. It’s horribly built and requires you to close all other Bluetooth apps in order to use. Shameful

Horrible

Horrible app - QR code forever not loading

Keep failing at the gantry

Keep failing at the gantry after updating. Requires restart of phone for app to work again at the gantry of one raffles quay

Garbage

Piece of garbage that fail every time they try some upgrade to the app

Unreliable and hard to use

Bluetooth connection is unstable even though it’s on, the app doesn’t recognise. Very slow and a hassle to use

Completely useless

No one uses any of the functions. It often doesn’t work when trying to get into the building. Needs to be replaced with simple physical card.

unreliable

App is slow and unreliable

Worst app

Have to download this app to enter office building, inconvenient and app full of unnecessary ads.

Always need to restart

The app is not working most of the time. I always need to restart my phone for it to work. I’m always stuck at the gantry and doors 😭

QR code unreliable

Not sure when it works and when it doesn’t. Not safe to rely on the app to work. Best to bring along a colleague whenever you enter or exit the gantry.

Not able to activate card

I cannot go to office because this app always showing Mobile Keys SDK failed to register device when I try to activate the virtual card. Now I cannot go to office or go to any level. I hope MBFC can get rid of this buggy App, just use traditional NFC card.

Don’t make people download the app to redeem parking. I don’t need your app.

Ridiculous.

Poor design, take longer time to open gantry

Poor design, take longer time to open gantry

Awful experience for visitors

Cannot believe how long and unnecessary this app is for a visitor to the building

Whats the point of it !!!

Slow and pointless, we all have access cards to exit the lifts and enter our offices so now we have a pass and need a phone…

May become remotely useful if the pass can be made available on apple wallet and supports apple watch…

Can I give negative stars?

I hope you are never forced to use this app and you’re spared the agonising journey into depths of hopeless despair.

slow and poor design

extremely slow. why not turning back the card

Pointless and inconvenient

The first couple of days it was amusing to watch the queues build as people fiddled with their phones and kept tapping them against the turnstiles in an effort to enter the building, but it gets old pretty quickly.

Bad design

Troublesome, getting new phone must inform administrators to issue new card.