Questionable pricing
Individual drivers are great but the app changes price between booking and travel so you expect one fare and are charged another. No warning that it’s going to happen. Will avoid in future!
Positive experience
Seamless app and very knowledgeable in office developers who fix bugs swiftly when reported
Help
I need to cancel a booking.
The app keeps taking me to booking only.
What can I do!
Urgent
The app keeps taking me to booking only.
What can I do!
Urgent
Used to be good now not
Terrible at time keeping. Unreliable and now the app won’t let you pre book. You can choose the time but then no way of confirming it. Come on get it sorted!
Keeps crashing
I installed the app, entered my mobile phone number. I received the code then entered the code and the app crashed. I tried a few times and keeps crashing. I deleted and reinstalled and it still crashes. I’m using an iPhone 11.
App is useless if it continuously crashes
App is useless if it continuously crashes
Perfect
Great app features just love it.
Useless Taxi Company
They failed to turn up after a pre booking and after multiple calls they continued to not turn up. They took over a perfectly good taxi firm and ruined the service. DO NOT USE THESE COWBOYS!!!
Late
It does not matter how early i book to be prepared they same to be really bad on time keeping the last 3 times I’ve used them they’ve been late and I’ve ended up cancelling them
Mandy
Never had a problem … always on time … every driver I’ve had is chatty and cheery … I haven’t ridden with other cabs since I first started using you … very pleasant every time I’ve used.
App keep closing when trying to register
I’ve tried a few times to download this app. Add my phone number. Get the validation code and once I enter that the app closes and I can’t open again.
Over charged
When I scheduled my ride on the app it was showing 10-12 pounds for my journey. But when the cab was allocated to me it was showing that I have to pay 15 pounds for that ride. I don’t understand why is that?
Irritating
No apple pay integration, no wallet integration, no password integration, no touch id integration and a more irritating/stringent password policy than my bank. Ended up creating a new password that I cannot store, that is hard to memorise, and that I can all but guarantee I’ll have to reset next time I use the app.
Coded by an amateur.
Coded by an amateur.
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AVOID if you want them to turn up on time.
Awful. Prebooked with them and they called to say they were outside and they were outside a hotel 5 minutes away. When they did arrive they had no idea where we were going despite pre booking! Should have been an £8 trip and got charge £15!
A week later a friend pre booked with them, despite warnings. Prebooked for 16:00 on a Sunday. We could see the driver on the map 5miles away, but they never got any closer. Waited 20mins and had to cancel and order an Uber as we had a restaurant reservation. They never called to say they’d be late!
Awful service!
A week later a friend pre booked with them, despite warnings. Prebooked for 16:00 on a Sunday. We could see the driver on the map 5miles away, but they never got any closer. Waited 20mins and had to cancel and order an Uber as we had a restaurant reservation. They never called to say they’d be late!
Awful service!
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Best taxi service ever!
Best service make you feel extremely safe wouldn’t use anyone else!
Awful and extremely unhelpful service
Recently booked a car ten days in advance. They then cancelled it the day before with no email/text notification whatsoever, I only found out when I phoned them up and asked where the car was. The guy on the phone was very unhelpful and acknowledged that they were in the wrong but there was nothing they were going to do
About it. TERRIBLE SERVICE DO NOT USE
About it. TERRIBLE SERVICE DO NOT USE
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Efficient service
Mo was very efficient with my booking, very friendly when I was asking stupid questions.
Great app
Really reliable app helps me get to work and back when needed. Good price for the service too!
Much nicer to use than it was but needs polish
The new app is way nicer than the old one, but being unable to fill a password from my keychain or 1Password is frustrating, being unable to use Apple Pay is frustrating, and being unable to use the app from the “Rides” tab in Maps is frustrating. The new look and feel is a huge improvement, though!
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Super great app the best by far yet
Oh boy this new app is absolutely awesome, clean and so easy to use but yet so much smarter. Well done guys and I recommend everyone download this app and enjoy the smartest experience available by far.
Buttons in wrong place.
For iPhone X the buttons are in the wrong place. I’m trying to minimise the app or select the menu and it’s booking a cab I don’t need.
Looks good apart from that. Please sort out the UI and stop your drivers getting false calls that haven’t been booked.
Looks good apart from that. Please sort out the UI and stop your drivers getting false calls that haven’t been booked.
