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Radio Taxis Passenger

Radio Taxis Passenger

by Radio Taxis (Southampton) Ltd

3 ratings
55 reviews
✈️ Travel
Free

Details

Released
April 17, 2013
Updated
July 28, 2026

Features

Developer

Radio Taxis (Southampton) Ltd
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Radio Taxis Passenger screenshot #1 for iPhone
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Radio Taxis Passenger screenshot #8 for iPhone
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About

Book a taxi with a large fleet available 24/7. Pay with cash, card, or account, and choose from various vehicle types. Track your driver on a map and earn rewards on your journeys.

✓Book a taxi
✓Track vehicle on map
✓Pay by cash, card, or account
✓Select vehicle type
✓Earn app rewards
✓Access UK-wide service
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What users say about Radio Taxis Passenger

Reviews of Radio Taxis Passenger are mostly negative: the Travel app is rated 1.0/5 from 3 App Store ratings. What users like most: reliable service (some users), reasonable prices (some users). Top complaints: terrible app interface, app insists on incorrect location. Summarized from real user reviews.

Positive things

  • 👍Reliable service (some users)
  • 💰Reasonable prices (some users)
  • 👍Helpful staff (some users)
  • 👍Good drivers (some users)
  • 👍Easy to use interface (some users)
  • 👍Convenient for booking (some users)
  • 👍Tracking feature is brilliant (some users)
  • 👍Name and car details provided (some users)

Negative things

  • 🐛Terrible app interface
  • 🐛App insists on incorrect location
  • 🐛Charged for cancelled bookings
  • 🐛Drivers don't show up
  • 🐛App errors on login/signup
  • 🐛App upgrade is a disaster
  • 🐛Unusable mess after upgrade
  • 🐛Staff uninterested in problems
  • 🐛Pre-booking system flawed
  • 🐛Missed trains due to system issues
  • 🐛Scheduling doesn't arrange car arrival
  • 🐛Apple Pay doesn't work
  • 🐛Rubbish app, waste of time
  • 🐛App bookings have fixed fees, phone bookings have actual fares
  • 🐛App crashes or returns to home screen
  • 🐛App will not load
  • 🐛Money not refunded for pre-authorized amounts or cancellations
  • 🐛Inability to book large taxis
  • 🐛Abysmal service, approximate pickup times
  • 🐛App unreliable, shows car on way but not sent
  • 🐛Fee for signing up
  • 🐛Unreliable taxi company, late or no-shows
  • 🐛Poor maps, doesn't recognize roads
  • 🐛Annoying splash screen
  • 🐛Dodgy drivers
  • 🐛Incorrect address given by app
  • 🐛Rude customer service
  • 🐛Card setup blocked for fraudulent activity
  • 🐛ETA inaccuracies, late arrivals
  • 🐛Estimated fare is underestimated
  • 🐛Driver not sticking to meter, making up prices
  • 🐛Password not working on login
  • 🐛PIN code not sent
  • 🐛App no longer works, pointless
  • 🐛Generic error message when booking
  • 🐛Real-time map doesn't work
  • 🐛No notifications for taxi arrival
  • 🐛House number required, but optional
  • 🐛Credit card reader forgotten, forced to find cash point
  • 🐛Told taxi is outside when it isn't
See all reviews

What's New in Radio Taxis Passenger

36.20.0

July 28, 2026

To make it simpler and more reliable for you, we update the passenger app as frequently as we can. This release brings improvements to the booking experience for better stability and performance.

More

User reviews

Most RecentHighest RatedLowest Rated

Lousy app, great company

Terrible app, which insisted I was located at the house next door. I corrected this and attempted to book a taxi to the airport, only to be charged £8 for a pickup from next door to the house I was staying in! I was able to cancel it and rang to make a booking, where I was asked again if I was at this incorrect address! Thankfully the staff on the phone and the drivers are more competent, but the company is let down by the app they use.
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Dd_f_123

Susan East

Very reliable and reasonable price 100% recommendation
MDmaxis dosh

Dreadful App

Awful interface. Orders a taxi straightaway, cancel
Immediately (like within a second) and you’re still charged.
AAkai5000

Drivers don’t show up

First time I used it, it was fine. But next two times driver claimed they were on way and their car never moved. Lousy service.
BBSTNWHLR

Error occurred

Every time I try to log in or sign up it just says an error occurred. Can’t use it without logging in or signing up so doesn’t work anymore
__itz_elite_
See 50 more reviews

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User experience

🐞

Reported Bugs

25 issues

App insists on incorrect location

Bug

Charged for cancelled bookings

Bug

Drivers claimed to be on way but never moved

Bug

Error occurred during login or signup

Bug

App no longer works after upgrade

Bug

Scheduling doesn't arrange for car to arrive at the time agreed

Bug

Apple Pay doesn't work

Bug

App returns to home screen automatically

Bug

App will not load

Bug

Money not refunded for rides or cancellations

Bug

App told car was on its way then arrived, but no car was sent

Bug

Validation codes don't work via app or website

Bug

App doesn't give correct address

Bug

App gave incorrect ETAs with different drivers

Bug

Estimated fare is way underestimated

Bug

Driver not sticking to meter and trying to make up random price

Bug

Password never works on login

Bug

Never get PIN code sent

Bug

App no longer works

Bug

Attempting to book a taxi results in a generic error message

Bug

Real-time map doesn't work

Bug

Don't receive notifications that your taxi is here

Bug

Says house number optional but won't proceed without one

Bug

Conveniently forgot credit card reader

Bug

Told taxi was outside when it wasn't

Bug
✨

Requested Features

30 requests

Fix app location accuracy

Feature

Improve app interface

Feature

Fix charging for cancelled bookings

Feature

Ensure drivers show up

Feature

Fix login and signup errors

Feature

Address app upgrade issues

Feature

Improve staff training and engagement

Feature

Revamp pre-booking system

Feature

Fix scheduling for car arrival times

Feature

Enable Apple Pay functionality

Feature

Improve app reliability

Feature

Clarify booking fee structures

Feature

Fix app crashing issues

Feature

Address refund issues for pre-authorized amounts and cancellations

Feature

Improve booking for larger taxis

Feature

Provide accurate pickup times

Feature

Fix map recognition for roads

Feature

Remove or improve splash screen behavior

Feature

Address driver conduct and payment issues

Feature

Ensure correct address is provided by app

Feature

Improve customer service politeness

Feature

Resolve card processing issues

Feature

Provide accurate ETAs

Feature

Improve fare estimation accuracy

Feature

Fix login password issues

Feature

Ensure PIN code delivery

Feature

Fix generic error messages during booking

Feature

Improve real-time map functionality

Feature

Implement taxi arrival notifications

Feature

Make house number field truly optional

Feature

FAQ

What can I do with the Radio Taxis Passenger app?

The app allows you to book a taxi, check the status of your booking, cancel a booking, track your assigned vehicle on a map, and pay for your journey using cash, card, or account. You can also earn rewards and access discounts through app loyalty programs.

How can I pay for my taxi ride?

You have multiple payment options available through the app. You can choose to pay with cash directly to the driver, by card, or by using your existing account. This flexibility ensures a convenient payment experience.

What types of vehicles are available?

The app offers a selection of different vehicle types to suit your needs. You can choose from standard vehicles accommodating 4 to 6 passengers, executive vehicles for a more premium experience, or wheelchair-accessible vehicles for passengers with mobility requirements.

Can I use this app in other cities across the UK?

Yes, the app utilizes the IGO Anywhere service, which partners with taxi and private hire firms across the UK. This means you can use the app to book taxis in cities all over the UK, not just Southampton.

How do the app rewards work?

The app features an 'App Rewards' program where you collect 1p for every £1 spent on journeys booked through the app. These collected rewards can then be used towards a free journey, helping you save money on your travel.