Best Banking in Richmond
I’ve never had any problems with Call Federal Credit Union. I never want to leave them and don’t plan to.
Not always helpful
Difficult to use at times and no special perks
Buggy App
The app is buggy and not allowing me to deposit checks and when I reported it I’m told it’s an issue with my phone not the app
Never Works
This has got to be the worst app. It never works. I’ve tried multiple version on different phones. It will continuously false the authenticate my log in.
Can't login
UPDATE Apr 2015: Not sure what has been going on with the app. I haven’t been able to log into the app for months. I am able to check my account online.
2023: I have had this app on my phone. With each update I am still unable to login into my account. I have to access my account online each time just to transfer money or check the balance. Please fix this login issue. The app is useless if one cannot access their account.
2023: I have had this app on my phone. With each update I am still unable to login into my account. I have to access my account online each time just to transfer money or check the balance. Please fix this login issue. The app is useless if one cannot access their account.
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Questionable business practices
I cannot in good faith recommend banking with CFCU
Helpful
Call Federal Credit Union, is very helpful in fulfilling my needs… T-Y
Thank you,
Martin. D
Thank you,
Martin. D
Call federal app review
It at works fairly well. Responsive customer service with Call Federal is great their staff treat you with dignity and kindness.
Alerts don’t work
It’s nice that they integrated the card control functions into the banking app, but I can’t get the card usage alerts to work no matter what I do.
App
Worst bank app that I ever used,
That’s the reason I’m switching to Virginia Credit Union
That’s the reason I’m switching to Virginia Credit Union
Great Banking
Always on time. Just make sure you never overdraft because you will definitely be impacted by the mistake. Thanks CFCU….
Complaint
The writers of this app and its accompanying card control have made it so secure that it has become impossible to use it. Wish they would quit tinkering with it and attempt to make it more user friendly. This may make me move my account to a more useable credit union.
Forced update
It infuriates me that I can no longer use this app, having iOS 12 phone. How am I to make mobile check deposits? And, the update states it was for “bug fixes”. Is CFCU springing for a new phone for me so I am able to do remote banking? 😡 Y’all really didn’t think this one through, did ya? My other financial apps still work.
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Trash
App is garbage. Cant add contacts for zelle, randomly crashes, doesn’t work like a banking app should.
Love my credit union but not this app
Frustrated by the fact I spend 3 times as much time just trying to log in. Weekly, monthly calls to them when nothing is wrong other than my access. Being told it works better using a laptop doesn’t help when I am not normally at home when I am checking.
White Screen
Worked pretty well until iOS 14.4. Now all I get is a white screen when trying to load the app followed by a force close. Tried removing the app and reinstalling.
Awful
Does not work most of the time
Easy to use
I switched banks specifically because I needed one with an online resource. Refinancing my loan with Call Federal was a great choice! The process took less than a week and I am already loving the online app.
Call to call federal
Today I spoke with Rosa.
I made call today to transfer funds to my escrow.
She was very delightful and helpful. I enjoyed talking with her very much.
Just thought I’d let you know.
B j Williams
I made call today to transfer funds to my escrow.
She was very delightful and helpful. I enjoyed talking with her very much.
Just thought I’d let you know.
B j Williams
Needs New User Interface
Love the addition of Zelle. The app and online banking could really use a major overhaul for the user interface. This app’s current interface feels antiquated. Would love to see something that is easier to read and more modern-looking (like Argent’s app).
