10/10 experience
Honestly the best to bank with! The employees are always so friendly, helpful and available, Yakima Federal makes banking simple, easy and no stress! Shout out to the Yakima Ave branch for being so responsive when opening my account and any questions I had:)
Can’t pull out money or transfer on weekend get a weird message
I been having such a horrible time accessing my funds
Faulty App, Indifferent Attitude
Update: app and online banking still regularly nonfunctional. Down yet again tonight. The incompetence and lack of accountability are unreal. Never in my entire life have I seen any app or service of any kind that goes down or glitches out completely the way theirs does.
The frequency with which their online banking simply *doesn’t work at all* is increasing, and undermines confidence in their ability to handle just about anything else. There are never answers, a timeline to have it fixed, or really any sense of accountability at all. Once again, it’s been down all day. I leave for a trip Monday, which is also a bank holiday. I can see a total balance, and nothing else. What’s cleared (and accounted for in that total)? According to them nothing, as it says I have no recent transactions. Can I perform any other function? No. Is anyone going to fix this? As usual, they are not. BUT they will almost certainly lock my debit card at the drop of a hat and make me wait until the next business day to get their permission access MY OWN MONEY.
The frequency with which their online banking simply *doesn’t work at all* is increasing, and undermines confidence in their ability to handle just about anything else. There are never answers, a timeline to have it fixed, or really any sense of accountability at all. Once again, it’s been down all day. I leave for a trip Monday, which is also a bank holiday. I can see a total balance, and nothing else. What’s cleared (and accounted for in that total)? According to them nothing, as it says I have no recent transactions. Can I perform any other function? No. Is anyone going to fix this? As usual, they are not. BUT they will almost certainly lock my debit card at the drop of a hat and make me wait until the next business day to get their permission access MY OWN MONEY.
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My opinion
I’ve had a handful of different banks and this has been the easiest to keep. Customer service is great. Fees minimal.
I Miss The Old App!!!
This is app makes me want to close my account. FORCING you to enter your social security number to bring up your debit card and saying it’s to see your credit cards (which I don’t have) and then storing that number just in case you get a credit card with them in the future. How secure is this?
