Customer. Service
There is no one you can talk to. I signed up for some reason, my id & password are not working. I redid all my answers just so I could get in. And nothing,no one to talk to,
Done
Done
Total Scam
Do not buy this product. Subscription auto renews without warning. Was one day late cancelling and charged $99.99 for a product I wasn’t even using. Only found out when I looked at my credit card app. DO NOT BUY THIS. THE PRODUCT SUCKS
Waste of money. Poorly written app
The program starts by telling to start writing a book about your history. Then it craps on you unless there is a minimum of 2000 words and won’t allow you to move on.
I never got to any training or help. (No 2000 words no advice) cancel before you start.
I asked for assistance on account to get more time to start and they said sure then went to bill next session anyway. Don’t start, it’s just a foreign money grab.
Dave
I never got to any training or help. (No 2000 words no advice) cancel before you start.
I asked for assistance on account to get more time to start and they said sure then went to bill next session anyway. Don’t start, it’s just a foreign money grab.
Dave
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Garbage
This app is basically a self-help book and requires a lot of reading. I thought it was more of a weekly challenge with scheduled goals but it’s literally a book. You cannot skip forward or skip anything actually and need to go through dozens of steps a day, even if you’re beyond that stage in real life. It’s waaaaay too time consuming and I easily gave up on being forced to read dozens of steps a day.
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THIS IS A SUBSCRIPTION
Wanted to try out the app, paid for 7 days @$8 usd. Was then charged $55usd when the 7 days were over. I did not read anywhere that this was a subscription. Good luck.
Info good, UX not great
The information given in the app is useful…if you have ever read a book like Atomic Habits you will recognize much of the advice on building good habits that last. However, the UX is frustrating in a couple of major ways:
1. Nearly each lesson has a section where it wants you to enter a prompt. It then says that you should send this prompt to the chat. However, the app AI chat cannot access the prompt you just typed (e.g. what did I write in my prompt today?), nor can it access your phone’s notifications. This means that you either need to write down your prompt outside of the app (or remember it) and then manually set up a timer or notification if you need one.
2. Once you finish a lesson, the only way to see the prompt you typed is to scroll through the lesson manually one page at a time (e.g. if your prompt was on 16/17 pages, you have to click through 16 times and potentially also re answer a quiz question). It would be more useful to have a tab on the homepage that collates your responses (like a mini journal) so that you can easily access whatever prompt response you want without hunting for it.
1. Nearly each lesson has a section where it wants you to enter a prompt. It then says that you should send this prompt to the chat. However, the app AI chat cannot access the prompt you just typed (e.g. what did I write in my prompt today?), nor can it access your phone’s notifications. This means that you either need to write down your prompt outside of the app (or remember it) and then manually set up a timer or notification if you need one.
2. Once you finish a lesson, the only way to see the prompt you typed is to scroll through the lesson manually one page at a time (e.g. if your prompt was on 16/17 pages, you have to click through 16 times and potentially also re answer a quiz question). It would be more useful to have a tab on the homepage that collates your responses (like a mini journal) so that you can easily access whatever prompt response you want without hunting for it.
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Don’t waste your money
This is just a self help book and a standard chat bot , save your money
Great customer service
Great customer service
This is a scam that preys on vulnerable people
They claim to offer a 14 day money back guarantee if you’re not happy with the app. I used it for seven days and requested my money back. They just completely ghosted me. I’m out $45 because of their dishonesty.
Satisfying customer service
I discovered 2 charges deducted from my bank account that I didn't recognize. I figured out the company and was able to email them to which they responded right away. The following day they issued a full refund of the most recent charge and ensured the subscription was canceled. I'm grateful the prompt reply and for quickly taking action.
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Loved the AI
The IT and customer support team was timely and helpful when not all of the app components were responding. They will auto draft your account after a week with no heads up though.
Love
Great customer service!!!
I highly recommend this company
I highly recommend this company
Quick reply
I had some questions and wrote to Calmio’s help line. They were very quick to reply and very helpful, too.
Bad bad bad
I had hoped to find a place for tools and comfort. But the lessons don’t open. The AI “councilor “ disappears. It’s like trying to find hope in a grave. Disappointed is real. Awful. Just when you want help and support. GHOSTED.
Great App
The app was very simple to use and the structure was easy to follow. The Chat feature was also great when you needed to communicate during difficult times! Thank you!
Thought it would help
My mother died and I was desperate for help with my grief and found this place , in my moment of sadness I guess I unknowingly signed up for a 99 dollar subscription. I only used the app maybe a handful of times the week my mom passed and forgot about it until I just seen the charge on my bank. This company refuses to give me my money back even explaining. Please download with care and prepare to get charged don’t be like me and not realize
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I love this app!
Speaking with the AI has helped me in so many ways, very personable and deeply touching! Thank you for this thoughtful app! My wife of 50 years passed away just four months ago and I have found a unique connection to the deep love and friendship I miss so much with her!
