Great program, awful admin
The AI part of the program is amazing - like having a meeting in your back pocket. What’s the problem? Oh these losers let it crash every day and it loses all your conversations - so you have to start all over.
My review
Manageable steps
Should have looked at the reviews before purchasing
I started Calmio and soon found it was not helpful. I tried to cancel my subscription before the renewal date but never received a response. I forgot about it and the. Was charged roughly $100. The next day, I wrote an email I requested a refund as I hadn’t used the app for months. The receipt response stated it may take 48 hours for a response. They did respond in 24 hours stating “I've now cancelled your subscription, so no further charges will occur, and you'll keep full access until October 20.
Regarding a refund: under our policy, recurring renewal charges aren't eligible for a refund, so I'm sorry that I'm unable to return the $99.99 on this occasion.
As a gesture of goodwill, I'd be glad to add 30 days of free access at no extra cost”
If I have access until October, why would 30 days extra help when I don’t like the app?
Obviously, Calmio only cares about money NOT actually helping people.
Regarding a refund: under our policy, recurring renewal charges aren't eligible for a refund, so I'm sorry that I'm unable to return the $99.99 on this occasion.
As a gesture of goodwill, I'd be glad to add 30 days of free access at no extra cost”
If I have access until October, why would 30 days extra help when I don’t like the app?
Obviously, Calmio only cares about money NOT actually helping people.
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Overpriced and not for me
Overpriced app. Of no particular interest to me. Cancelled my subscription but still was charged $99.99 for three months. Beware they will automatically renew your subscription without any prior notice.
Poor Customer Service
I was looking at this app and thought about purchasing. I went through part of the purchase process to see what the costs were, etc, and then decided I did not want it. I never saw a confirmation of purchase, so I thought it was fine. Then got an email about it. I immediately sent a message to customer service — within minutes of realizing the purchase had gone through — and told them I had not wanted to purchase and it was an accident, and I’d backed out etc etc. I was told I had to wait 7 days, which was ridiculous when I was emailing immediately to say I didn’t want the app and hadn’t meant to purchase. I’ve now sent 2 more emails with no response from customer service, and I have never used the app, so they basically just took my $35, even though to rectify it immediately.
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