Renewal in 90 days not 3 months
Title: Misleading Subscription Renewal and Unfair Billing Practices
I am very disappointed with Calmio’s subscription and renewal practices.
My understanding was that my subscription would renew after three months. Instead, Calmio processed the renewal after 90 days. Three calendar months and 90 days are not necessarily the same, and that distinction matters when customers are planning to cancel before renewal.
I had every intention of canceling before the renewal date. When I received notification that my subscription had been charged, I immediately canceled — literally within one minute of receiving the notification.
I emailed them and asked them to refund the fees, since I obviously hadn’t used the account in weeks. They refused and admire obviously relying on deceptive practices to trick people into subscriptions.
I believe this renewal practice is misleading and unfair to customers. A company should clearly communicate the exact renewal date rather than rely on potentially confusing terms.
I would caution anyone considering Calmio to carefully review the subscription terms and renewal dates before signing up.
I am very disappointed with Calmio’s subscription and renewal practices.
My understanding was that my subscription would renew after three months. Instead, Calmio processed the renewal after 90 days. Three calendar months and 90 days are not necessarily the same, and that distinction matters when customers are planning to cancel before renewal.
I had every intention of canceling before the renewal date. When I received notification that my subscription had been charged, I immediately canceled — literally within one minute of receiving the notification.
I emailed them and asked them to refund the fees, since I obviously hadn’t used the account in weeks. They refused and admire obviously relying on deceptive practices to trick people into subscriptions.
I believe this renewal practice is misleading and unfair to customers. A company should clearly communicate the exact renewal date rather than rely on potentially confusing terms.
I would caution anyone considering Calmio to carefully review the subscription terms and renewal dates before signing up.
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Hhawker4295!
Not helpful
This app was too complicated and I had to re-read it over and over to remember what to do. The AI was horrible too. Had limited answers and followed the same script each time. There is no way to see when you sign up and your profile doesn’t have any information about your next charge or when you are going to be billed. I never got an email reminder either saying I was going to be charged. I asked for a refund because I wasn’t using the app anymore but they refused to refund me. Not very customer friendly.
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Kkradams67
Keep charging
Did not authorize repeat charges and did not find this app helpful at all. Don’t waste your money because they will keep taking it
SKSpeed kitty
First timer
I will see where this takes me. Not much to go on so far.
Jjudyhaws
Customer service
Super responsive to my request!!
Lluckysap
