Poor
The app forces you to get a subscription and does no better to an a.i or chat gpt. Poor responses. An adult app aimed at children or childish users. Poorly configured.i would love to see where these 4.2 ratings come from, cuz this is easily a 1. Star
EEdAdvoctor123
They don’t remind you about subscription
I started this app as a trial. I was advised on subscription that a reminder will be sent prior to the trial expiring. They don’t. I was charged full subscription. I applied to Apple to review my subscription case and was shut down after application “Our decision is final” in regard to being denied refunded. No way of challenging the decision. Disappointing.
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BBobbyTeas
HORRIBLE
Steals your money . $100 subscription? For this ? Ridiculous. And for them to not even alert when they are going to do it .
DDaej1
No refunds
I didn’t love the 7 day trial, saw that they hit my bank account, tried to get it refunded through Apple like any other accidental purchase and they refused to refund my money. So, I’m stuck with a year long subscription and don’t want it. Shady company doing shady business.
UUsmcphillips
Misleading Refund Policy, Shady Billing Practices, and an App That Made Me Drink MORE
BUYER BEWARE. I was charged $100 for an app that is supposed to help you drink less but somehow made me drink MORE. The irony would be funny if it weren't so expensive.
Tipple explicitly advertises a 14-day refund policy for dissatisfied customers but fails to make clear that this apparently doesn't apply to subscriptions purchased through Apple. They also provide no reminder before your free trial converts into a paid subscription. You're simply charged $100.
I've contacted Tipple's customer service THREE separate times requesting assistance and a refund. Every single message has been completely ignored. Not one response. Not even an acknowledgment. Apple has denied my refund request twice, leaving me $100 out of pocket with absolutely no recourse from the company.
If you're going to advertise a satisfaction guarantee, HONOR IT. If there are exceptions, DISCLOSE THEM. And if someone pays $100 for your product and contacts you three times, have the basic decency to respond.
The app is terrible, the refund policy is misleading, and the customer service is nonexistent. The entire experience has left me feeling completely taken advantage of.
Save your $100. I cannot recommend this app or the company behind it.
Tipple explicitly advertises a 14-day refund policy for dissatisfied customers but fails to make clear that this apparently doesn't apply to subscriptions purchased through Apple. They also provide no reminder before your free trial converts into a paid subscription. You're simply charged $100.
I've contacted Tipple's customer service THREE separate times requesting assistance and a refund. Every single message has been completely ignored. Not one response. Not even an acknowledgment. Apple has denied my refund request twice, leaving me $100 out of pocket with absolutely no recourse from the company.
If you're going to advertise a satisfaction guarantee, HONOR IT. If there are exceptions, DISCLOSE THEM. And if someone pays $100 for your product and contacts you three times, have the basic decency to respond.
The app is terrible, the refund policy is misleading, and the customer service is nonexistent. The entire experience has left me feeling completely taken advantage of.
Save your $100. I cannot recommend this app or the company behind it.
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LLT_1981
