Lacking Features Compared to Others
Account balances should show also pending deposits as that is the total amount the bank has in my name after making a deposit. You can mark the pending amount unavailable if you must, but don’t make me have to search on your app if my deposit is in your system.
Additionally, when your app confirms that it received the mobile deposit, tell me what is the amount credited rather than simply show a confirmation number. What am i supposed to do with that? Write it down in case there is a dispute? That’s lame.
Additionally, when your app confirms that it received the mobile deposit, tell me what is the amount credited rather than simply show a confirmation number. What am i supposed to do with that? Write it down in case there is a dispute? That’s lame.
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Beg for review and you’ll get one
One star!
Easy as pie!
Great app does everything I want! User friendly!
I really like this app
The UI is very easy to use, and I also really like the new account bonus promotion that CSB currently offers.
Please add support back for iOS18 Quick Balance Widgets
Please please add support back for iOS18 widgets! After updating my devices the legacy quick balance widgets no longer work. This was an awesome feature that I’d love to have back!
Why would you make your app worse?
The mobile check deposit module used to function. It was a terrible decision to make in non-functional. Why would anyone do that? Users have to mail their checks to the bank now. It’s so stupid.
Check deposit works poorly in latest version
I’ve been successfully depositing checks for years, but with the latest version, it took me many tries to get each side of the check photographed to the app’s satisfaction and it was a very painful process. is there any way to revert to the previous version?
Great app; great bank
Re line says it all.
Why I like CSB
I’ve been with CSB since moving to Arlington 30 years ago. The staff has always been personable and helpful. I’m grateful to have a local bank with all the services I’ve ever needed.
Is there better?
I have a
CSB businesses account
Winter Hill bank personal account
Bank of America business account
Bank of America personal account
And CSB personal account
CSB personal beats them all
Quick
Easy
Love it
CSB businesses account
Winter Hill bank personal account
Bank of America business account
Bank of America personal account
And CSB personal account
CSB personal beats them all
Quick
Easy
Love it
Not a good bank for business
My account was victim of a check forger. They created poor fakes. The bank cleared them without noticing the forgeries. After realizing the forgery they held my money ($26,050.50)
I’m currently in a battle to get the money back. I’ve since left the bank. This was a mistake that could be avoided by looking at the check. Bad signature, no security feature. Deposited 300 miles from where I do business. Bad bank. Avoid this place.
I’m currently in a battle to get the money back. I’ve since left the bank. This was a mistake that could be avoided by looking at the check. Bad signature, no security feature. Deposited 300 miles from where I do business. Bad bank. Avoid this place.
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Trustworthy and Caring
CSB has been my bank over 50 years. In all that time I have found the staff very bright, knowledgeable, informative and caring about us as customers. They have guided us through many transactions. Our family have had ongoing good communication and help from them. I know live in Bedford, and was wondering how doing my banking would be in a new town. Shame on me for considering such thoughts. Each and every time I talk, call or visit, they are there for me and my best interest. Thank you CSB for the wonderful employees you employ. Margaret Berman
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Great
App does everything I need.
A great app from a great local bank
It’s not the flashiest app, but it does everything you need and I’ve never had it crash or error. As far as banks go, you could do a lot worse than CSB. I haven’t lived in the Cambridge area in half a decade, but I’m stills a customer; this app is a large part of the reason why.
App is fine
App is fine but when making a transfer a memo line should be an option. 15 words or less kind of thing
Barely better than no app
The camera function for depositing checks is pretty disappointing. They tell you the front and back of the check don’t match in size, even if both have been centered in the box, and though it appears you have the option to accept it anyway, you don’t - you are forced to keep retaking the pic. (And if you do make it exactly match the size of the box they give you, it cuts off the check!) (And a slight difference in size is what makes a cell phone photo of a check potentially suspicious?!) After five tries, I gave up this time. Not sure if I’ll switch banks because of this, now that I no longer live somewhere with a branch, but I know there are better apps out there!
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They sure make it easy. What a wonderful bank
The app is extremely easy to use and the pictures are easy to. Three cheers for the Cambridge Savings Bank
Really easy to use
Haven’t had a problem with the app yet. It’s great
The best bank
Very customer friendlly in all the branches
Frustrated
We are at the height of the corona outbreak, I tried to use CSB app would not work, spoke to two bank employees to no avail. Try updating phone OS and downloaded latest app.... it’s worthless.Guess I’ll have to temp fate and go in to use an ATM.....
