CamperMate Australia & NZ User Reviews

Customer Experience

Positive experience69.1% of reviews
Neutral4.5% of reviews
Negative experience26.5% of reviews

~ Based on 291 written reviews from the US App Store.

What users say

Is CamperMate Australia & NZ Safe?

CamperMate Australia & NZ appears safe based on user ratings. AppsHunter Safety Score for CamperMate Australia & NZ is 87/100.

This assessment is based on 117 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.3% of ratings point to a safe experience
4.3% of ratings suggest some concerns
9.4% of ratings point to a risky experience

~ Based on 117 App Store ratings for CamperMate Australia & NZ.

Is CamperMate Australia & NZ Legit?

CamperMate Australia & NZ appears legitimate, with a few gaps. AppsHunter Legitimacy Score for CamperMate Australia & NZ is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Free camp sites

Free camp sites used to come up on the app straight away now they don’t why ????

App won’t open and support don’t respond.

I downloaded the app and opened it to set up my account. I couldn’t get past the first page. I messaged the support people on the app and then emailed a few days later. Nearly a week later and still no response. Really poor customer support.

Difficulty Loading Campsites

You literally cannot load campsites 90% of the time. The app works once and then the next time I open the app to use it I cannot find any campsites even though I can see they exist on the CamperMate website. So annoying!!

Useful app for NZ, but badly optimised.

Used this app for finding freedom campsites and holiday parks over my time in New Zealand. It’s ideal for that use. But it’s so badly optimised, at least on a 17 Pro, that it eats through battery life and causes my phone to overheat. I’d recommend ensuring you’ve got access to a charger while using this app, as it’s a fiend for it. Close it from the app drawer when you’re done too.
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Missing basics

Maps difficult to navigate. No satellite views. Missing basic information important to camping such as fireplaces, animals allowed etc etc

Top and very practical

I have been a user of the application since last year and since the last update the application is even better! I am delighted to use it on a daily basis

Bugs

Good app, but when using the filtering on map many places wont show up randomly, so sometimes you get stuck trying to make them show up

Dosent work

I can’t get past the first page

Disappointing

Before it was my favorite application for road trips now it is too complicated to use it was yet so simple before too bad

Lyndal

Very informative and easy to use app

Strange

I want to “Hire a Motorhome”.
It just wants to show me places to camp.

Bad service

Keeping money from clients
With no service

南岛旅行靠它存活

我不喜欢book 任何hotel,但是这个app 让我体验到了什么是露营生活,圣诞期间一个月,我几乎每天都在换营地。

Ever heard of an app downgrade?

Not sure what happened, but the app has just gotten so ridiculously stupid to navigate after the update. Things take forever to load. And the option to sort by self contained vs non self contained seems to be gone?
Also, NONE of the directions to campsites seem to be correct. Is it just me??!

BookIt bookings are not good

I’d never heard of BookIt before booking a site through CamperMate. I accidentally booked two nights at a site they manage bookings for. I tried to cancel before checking in but neither the campsite nor CamperMate/BookIt was helpful and no refund was offered.

Mala actualización

Desde que se actualizó hace unos días y cambió de formato anda terriblemente mal para Nz

Why change it?

I loved this app. It’s now completely changed, and not easy to use. Why fix what ain’t broke?

Bring back the old app

Please!

New update is TERRIBLE!

It used to be so easy to find what you wanted through the filters. Now the app barely recognises where I am and hardly any of the know amenities show up any more. Disappointing

What have you done

I updated the app and it’s all changed. Hard to use and unclear to find places. I have been using the app for years. Now I will have to try another app