Canara ai1 User Reviews

Customer Experience

Positive experience29.8% of reviews
Neutral7.7% of reviews
Negative experience62.5% of reviews

~ Based on 467 written reviews from the US App Store.

What users say

Is Canara ai1 Safe?

Canara ai1- Mobile Banking App appears mostly safe based on user ratings. AppsHunter Safety Score for Canara ai1 is 76/100.

This assessment is based on 1,112 user ratings, with an App Store average of 3.8/5.

Safety Analysis

68.8% of ratings point to a safe experience
7.1% of ratings suggest some concerns
24.1% of ratings point to a risky experience

~ Based on 1,112 App Store ratings for Canara ai1.

Is Canara ai1 Legit?

Canara ai1- Mobile Banking App appears to be a legitimate app. AppsHunter Legitimacy Score for Canara ai1 is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Broken again.

After the last update it scanned all the apps on my phone without my permission and is asking me to uninstall an app that I use daily for work.

If the app can scan my phone without my permission, what else will it do?

Uninstalling it now.

Always have problems with this app

I can’t sent messages to get the OTP…. Can someone please do something about this app

Terribly Glitched App

Not a single task can be successfully completed in first attempt. Always some glitch causes the task to fail. Without trying multiple times it is impossible to transact in a single instance. Further, the short time (30secs) given for entering OTP that is sent to mobile and email makes it really difficult to get access to the feature one is trying to get to. This is because of the long lag time for the OTP to show up in the email.
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Response from developer

Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write to us at hoditmb@canarabank.com along with the details of the issue and registered mobile number. We will try to resolve at the earliest.

It’s a very hard and tough situation to used this app

I had an urgent medical/financial requirement and needed to transfer money from my Canara Bank account to an SBI account. After adding the beneficiary, the app restricted me with a mandatory 1-hour cooling period and limited the transfer to just ₹50,000 for the first 12 hours!

Security is important, but restricting access to our own funds when urgent transfers are needed completely defeats the purpose of mobile banking. Why isn't there an instant OTP or Biometric verification bypass for emergency transfers? The UI and server response are already laggy, and policies like this make the app totally useless when time is critical. Highly disappointed. Need immediate improvements in beneficiary limits and instant approval options!
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Response from developer

Dear User, Thank you for giving us a perfect score, also we regret the inconvenience caused.Please send us more details regarding the issue you are facing or any error message that is displayed on the screen at hoditmb@canarabank.com along with registered mobile number.

If hell were an app

Horrible app. The number of things you have to do to logon, set multiple pins and passwords and access your account is insane. None of it actually keeps you any safer it just creates more headaches. The only thing worse than the app is the desktop version which is COMPLETELY different. I have never seen apps that are designed ao poorly.
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Response from developer

Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write to us at hoditmb@canarabank.com along with the details of the issue and registered mobile number. We will try to resolve at the earliest.

Best Banking App

Highly responsive, great functionality, comprehensive and fast. So far no issues

Worst app

Frequent unnecessary updates each time requiring SMS based authentication from the mobile which never work in one go. What exactly are you achieving with this, I have accounts with multiple other international banks and no one ever forces a SMS based setup each time.
Remove unnecessary pain points and make life easy for consumers
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Friendly

Very Friendly app easy to operate

Always have problems with this app

I can’t sent messages to get the OTP

Good

Sometimes it’s lag but good

Ridiculously Dumb App

Hard to use , outdated setup. Instead of OTP initiate SMS - that’s also very complicated. Dump setup.
Not for NRI OR NRO - closing my account and move to Federal bank

Sign in failed

Doesn’t even let me sign in with my registered mobile number it’s frustrating

Response from developer

Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write to us at hoditmb@canarabank.com along with the details of the issue and registered mobile number. We will try to resolve at the earliest.

do the basics right

Do the basics right. Easy login; easy security check; easy cash transfer. it looks like some consultants sold you a super app. users experience is miserable

Horrible

Truly horrible app. As expected, sarkari babu behaviour in this app. Doesnt work at all. Shame on you developers of this app.

Unable to access banking services

Opened account in December 2025 but still ( May 2026) have not received my debit card. Did send multiple emails but have not received any response or resolutions.

Worst app ever seen in my life

This app never works properly for me. From day 1 the app shows your number is blocked contact home branch! And even after contacting home branch they said the fixed it even after that i cant get access to the app. Such a frustrating interface and options are boring.

Need better interest amount visibility

For loan programme - Need interest value to display based on as of now dispatched loan payment instead of showing full loan approved value interest.

Response from developer

Hi, please contact us at hoditmb@canarabank.com with information about your issue and ideally a screenshot of the error you are getting. We'll definitely look into it.

Worst app

Most useless app ever 😡

Feedback

Improvement needed on
Account details. Not clear which account it’s showing. e.g SB, NRO, NRE
Cluttering of Dashboard needs to be simplified.
Basic options like balance , statements, transfers , upi, end customer should be able to modify as per his choice for usage convenience.

SRP from USA

User friendly app