Canara ai1 User Reviews

Customer Experience

Positive experience29.8% of reviews
Neutral7.8% of reviews
Negative experience62.4% of reviews

~ Based on 463 written reviews from the US App Store.

What users say

Is Canara ai1 Safe?

Canara ai1- Mobile Banking App appears mostly safe based on user ratings. AppsHunter Safety Score for Canara ai1 is 76/100.

This assessment is based on 1,106 user ratings, with an App Store average of 3.8/5.

Safety Analysis

68.8% of ratings point to a safe experience
7.1% of ratings suggest some concerns
24.1% of ratings point to a risky experience

~ Based on 1,106 App Store ratings for Canara ai1.

Is Canara ai1 Legit?

Canara ai1- Mobile Banking App appears to be a legitimate app. AppsHunter Legitimacy Score for Canara ai1 is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

If hell were an app

Horrible app. The number of things you have to do to logon, set multiple pins and passwords and access your account is insane. None of it actually keeps you any safer it just creates more headaches. The only thing worse than the app is the desktop version which is COMPLETELY different. I have never seen apps that are designed ao poorly.
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Best Banking App

Highly responsive, great functionality, comprehensive and fast. So far no issues

Worst app

Frequent unnecessary updates each time requiring SMS based authentication from the mobile which never work in one go. What exactly are you achieving with this, I have accounts with multiple other international banks and no one ever forces a SMS based setup each time.
Remove unnecessary pain points and make life easy for consumers
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Friendly

Very Friendly app easy to operate

Always have problems with this app

I can’t sent messages to get the OTP

Good

Sometimes it’s lag but good

Ridiculously Dumb App

Hard to use , outdated setup. Instead of OTP initiate SMS - that’s also very complicated. Dump setup.
Not for NRI OR NRO - closing my account and move to Federal bank

Sign in failed

Doesn’t even let me sign in with my registered mobile number it’s frustrating

do the basics right

Do the basics right. Easy login; easy security check; easy cash transfer. it looks like some consultants sold you a super app. users experience is miserable

Horrible

Truly horrible app. As expected, sarkari babu behaviour in this app. Doesnt work at all. Shame on you developers of this app.

Unable to access banking services

Opened account in December 2025 but still ( May 2026) have not received my debit card. Did send multiple emails but have not received any response or resolutions.

Worst app ever seen in my life

This app never works properly for me. From day 1 the app shows your number is blocked contact home branch! And even after contacting home branch they said the fixed it even after that i cant get access to the app. Such a frustrating interface and options are boring.

Need better interest amount visibility

For loan programme - Need interest value to display based on as of now dispatched loan payment instead of showing full loan approved value interest.

Worst app

Most useless app ever 😡

Feedback

Improvement needed on
Account details. Not clear which account it’s showing. e.g SB, NRO, NRE
Cluttering of Dashboard needs to be simplified.
Basic options like balance , statements, transfers , upi, end customer should be able to modify as per his choice for usage convenience.

SRP from USA

User friendly app

Security is priority in a world full of scammers

Initially I had difficulty navigating through the app but with regular use I have experienced that this app is pretty good and more secure than some other banking apps.
It is comprehensive in terms of all the services one can access.

Fixed Deposit - strange thing happened. System texted incorrect authentication code but fd was booke

Wanted to go for single fd but the system booked for two

Loan

Called function has fatal error is coming every time in the loan repayment tab

It wipes out every now and then.

Sir, I find that every now and then the app goes off again we have to start from the beginning. Why this problem is arising I really cannot understand. I am really afraid of using your app, when by mistake I use your app without internet the entire things goes off. When other apps like Google Pay and other bank apps why I am using your’s only goes off really it is very scary. Please.. please rectify this issue immediately. Please reply without fail. Sir, you have failed to respond to my complaint. Please help.
Immediately.
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Response from developer

Dear Customer, We are sorry to hear that and regret the inconvenience. Kindly write to us at hoditmb@canarabank.com along with the details of the issue and registered mobile number. We will try to resolve at the earliest.