Turning into garbage by the minute
for 7 days free. Where do we stand today? I pay a subscription, can only see 25 seconds of live view, and god forbid there is an emergency because the amount of impossible to click out Temu spin the cheap garbage products wheel is persistent and it just keeps on popping up! So go to hell Canary! Hope your business goes to hell just like my relationship with your company!
Desperate company
Stupid adverts pop-up
Fixed the Issue Quickly
This thing is TRASH
You’ve tapped into the App Store 2 or 3 times by being forced to look at the advertised game app in the store before being able to finally move on to see your camera. Usually the app has enough juice in it to show you the ads no problem, but the second it tries to load the camera it just crashes out. What an absolute piece of trash nightmare. Worst thing I’ve ever bought.
Its a trap
Edit: The app is almost completely useless. Between the ads and just how it functions if you do not pay for a monthly subscription, you basically would have to be looking at the app 24/7 to see anything. By the time you check the app to see what any notification was about, it is either gone, as they do not save them, or what ever trigger the alarm is not in frame anymore. Then you respond with a giant ad that does not address any issue. At least the device holds doors open quite well, the only feature you do not have to pay for monthly.
Non functioning app
Awesome app
Crashes on Launch
Worst security camera company
Never works anymore
I’ve offloaded. Redownloaded. Nothing.
I’ve always had issues with these camera. They just stop working.
Beware of automatic subscription fees
Don’t waste your money
It won’t even do the basics. Bit of malice I suspect.
Great support
App Breaking Ads
Bait and switch
Response from developer
Thank you for reaching out and sharing your concerns about the ads in our free service. I understand that this can be frustrating, and I appreciate your feedback. The ads help us sustain the service by offsetting the costs associated with ongoing engineering updates required to keep our app compatible with the latest iOS and Android releases. Unfortunately, a one-time hardware purchase does not cover the long-term expenses associated with maintaining and improving the app including security updates. We’re committed to providing a quality experience, and the advertising revenue allows us to continue offering Basic service for free. We also offer a Premium option that provides an ad-free experience, should you be interested. Your input is invaluable to us, and we continuously strive to improve our services. If you have any other questions or suggestions, please feel free to share. Out of the box, your Canary will have access to motion-activated notifications, Two-way Talk, Alexa and Google Home integrations and Watch Live, without any additional cost. What this means is that your Canary won’t capture footage of an empty room but will notify you when motion is detected for you to jump over the Watch Live feature in the app to see the motion as it happens. We’re excited to inform you of the latest Canary features, releases and updates to the Premium Service plan. These include many enhancements in response to our customer requests. Video Cloud Recording Extended to 60 Days: Starting in August 2025 — your full-length video recordings will be stored for 60 days, securely encrypted—double the previous 30-day limit—for even more peace of mind. Next-Level Smart Detections with Video Clip Previews: Enjoy more intelligence added to your Canary system to make notifications even more meaningful and stay ahead of what matters: Loud Sound Detection: Receive a video clip instantly when a loud sound is detected—whether it’s a glass breaking, baby crying or unexpected commotion in your home. Smoke & CO Alarm Detection: Receive a video clip instantly when a smoke alarm or carbon monoxide alarm is detected even when you’re not home — to further strengthen your home security. Package Detection: Launching in August 2025 — receive a video clip instantly when a package is detected and never miss a delivery again. Improved Person, Pet & Vehicle Detection: Smart detection is now better than ever—faster, more accurate, and more reliable—giving you extra confidence that you’ll only be alerted when it truly matters. 30-day Canary Pro HomeHealth: Enjoy an enhanced experience when viewing temperature, humidity, and air quality from your Canary Pro—now with 30-day history. New iOS & Android Widgets: Instantly check in on your home right from your phone’s home screen. The new widgets give you quick access to your Canary camera's live view, and recent events. These improvements come on top of the existing Premium Service benefits, which remain unchanged and continue to include: Full-Length Video Clips: Full-length videos begin when motion is detected until it ends. Motion Notification with Preview Image: Get mobile alerts with preview images when motion is detected. Motion Notification with Video Clip: Get mobile alerts with video clips when motion is detected. Person Detection: Receive a video clip instantly when a person is detected. Pet Detection: Receive a video clip instantly when a pet is detected. Vehicle Detection: Receive a video clip instantly when a vehicle is detected. Insurance Claim Evidence: Video and audio recording of an incident provides indisputable proof for quick and easy insurance claim. Activity Zone Masking: Set alerts for your camera to ignore, receiving only the clips that matter most. Unlimited Video Downloads: Download videos from the Canary app directly to your phone. One-tap to Police: Get instant access to local Police, Fire, and EMS. Auto Siren: Instantly deter intruders with a powerful alarm when it detects motion or a person. Personal Safety Button: Your mobile panic button when away from home—sends police to your exact location. Incident Support: Access our support team, trained to help following a security incident. Priority Customer Support: Get prioritized and faster access to our customer support team. Extended Device Warranty: Two-years from purchase date. Desktop Streaming: Watch live and access your video history from a desktop web browser. Custom Home/Away Modes: Configure recording and alerting when the system is disarmed (e.g. when you are Home or Away). Apple TV Support: Watch live from your Apple TV. Apple Watch App: Receive notifications on your Apple Watch. Expanded Alexa Support: View alerts on your Alexa device as they occur. Improved Timeline: Watch activity on your Timeline on our most powerful and accessible video player and timeline yet. Timeline Filtering: Filter by events, devices, dates, or modes. Effortlessly navigate through your Timeline, focusing on specific events that matter most to you. Select & Delete: View and manage your Timeline better than ever before. Now you can easily manage your Timeline by selecting entries and deleting them in a single action. Picture-in-Picture: Multitask on your mobile device while still keeping an eye on your live and recorded videos. Night Vision Control: Configure how your Canary sees in the dark. Enable auto night vision in the app, or disable it when not needed.
