Add option to app
I love candy cloud’s birthday cake soft serve ice cream. The frosting is my favorite part of the creation and I would love if you guys were to add the option to make the pink frosting an add on for all layered ice creams!! Also adding more options in the soft serve special request for an order would be nice! For example if someone wanted to order the strawberry crunch ice cream creation but they don’t want white cake, an option to request no white cake (or other things) would be nice.
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App is not user friendly
Almost took 20 min to place order
Response from developer
We're so sorry to hear your ordering experience was frustrating — that's not the smooth, easy process we want for our customers. We take app usability seriously and truly appreciate you letting us know. Please reach out to our support team and we'll do our best to make this right.
Old app was MUCH better
The old app was easier to use and more aesthetically pleasing. I also lost my reward when updating so be careful!
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10/10 hands down
App is horrible for Apple Pay
Deleting the app and I just won’t get the points, the Apple Pay doesn’t work. It kept giving me a error and I was charged twice and was given two drinks. This isn’t the first time I’ve had that issue and I’ve seen other reviews about it unfortunately. Very annoying.
