Canvas by Instructure Reviews: Is It Legit?

Customer Experience

Positive experience26.4% of reviews
Neutral12.3% of reviews
Negative experience61.3% of reviews

~ Based on 1,502 written reviews from the US App Store.

What users say about Canvas by Instructure

Is Canvas by Instructure Safe?

Canvas by Instructure appears safe based on user ratings. AppsHunter Safety Score for Canvas by Instructure is 94/100.

This assessment is based on 2,767,986 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.8% of ratings point to a safe experience
2.5% of ratings suggest some concerns
5.7% of ratings point to a risky experience

~ Based on 2,767,986 App Store ratings for Canvas by Instructure.

Is Canvas by Instructure Legit?

Canvas by Instructure appears to be a legitimate app. AppsHunter Legitimacy Score for Canvas by Instructure is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good

Updates faster than skyward

Unable to find school.

I am unable to log in because I cannot find my high school. It would be helpful if there were more detailed instructions, I have looked all over the lists, and cannot find my school. If there is a forum or website to troubleshoot this, that would be helpful. I have checked the official canvas help site and cannot figure out how to resolve my issue.
Show more

Awesome

I continue my classes and manage my assignments.

Horrible

Not user friendly nor helpful to monitor your child’s performance.

Canvas to do list & grading structure

Canvas still has me with notifications on my to do list even though I’m already done with my class work, also when I receive extra credit, my score goes high, but when I receive full regular credit, my grade goes low, when isn’t it supposed to stay at the same percentage since I got full credit and not go down???
Show more

Bad

This app is great for things but it is kinda glitching and the to do list sucks but I is ok.

Like the mobile app

I like the mobile app because of it's voiceover accessibility, most apps I find on ClassLink aren't that accessible, but I say you do a good job on the mobile app.

Missing online features

Please add a people and groups section to match the online version

Don’t get this app

This app never loads when you search up the school name it says website/school can be loaded this app is just like infinite campus it never loads can we just find an app this loads for goodness sake I need a better maybe phone or this app sucks DONT EVER give it a try or you will regret it!😡 this app is driving me insane 🤯
Show more

Its alright but please get rid of the confetti

I honestly really hate this app but it does what its meant to do. I would really appreciate if they would add an option to remove that stupid confetti animation whenever you submit an assignment on time because it just slows down how long it takes to submit work, and it honestly makes me wanna submit my work late just so I don’t have to deal with it. Its whatever when you’re just submitting like one or two things, but I frequently have to submit 6-20 assignments at a time. It adds anywhere from 1-5 minutes because you have to wait about 10 seconds before you can even click anything again. So so stupid
Show more

:(

I couldn’t even find my school

Schoology was better

Dollar store version of schoology. It sucks and it makes no sense.

Bad app

It’s not working for me anymore

Videos don’t load

Idk why the videos don’t load most of the time otherwise it’s fine

Glitchy

I didn’t buy access just for this site to glitch me out and not let me acess it.

Good but…

I like this app for the most part. I am a full time online student and I’ve been able to navigate my classes with ease on my iPad. However, there are some functions that do not work or are unavailable. For one, if anyone uploads a video using kaltura, it will not allow me to watch the videos. That may be an issue with kaltura itself, but it is still very frustrating. Also there is no way to find peer reviews on the app. Fortunately for me, I have access to a computer, but if I didn’t, I would not be able to watch the videos or access my peer reviews. If you’re going to have an app option for this site, make sure ALL of the functions are available.
Show more

No push notifications?

No notifications about due dates. No notifications when grades are changed. No notifications except through email

2

It like says my school district doesn’t exist? Why it is listed when I type it in. Please fix this problem

Modules do not work

Lecture modules do no function properly. The first lecture video will work and all subsequent videos in the playlist will not play.

Doesn’t Work on IPad

I use an IPad for class. I downloaded Canvas hoping I would be able to submit assignments, view files, etc. through the app. However, I am unable to sign in to my school’s Canvas page through the iPad app, though it works fine on my computer and IPhone.

I have tried several fixes: Canvas has access to my camera, I am connected to reliable Wi-Fi, I have cleared the app cache, I have restarted my IPad, I have restarted the app multiple times, I have enabled cross-site tracking for the app, I have used a new QR code each time, and I have even tried searching my school in the app though even typing into the search bar doesn’t work, I get an “Error. Tap to retry” message.

The only solution I have not tried is a factory reset of my iPad because I am not willing to reset my iPad for this app. This app is huge, it is ridiculous and a serious failure of the company to have an issue like this, especially one that is relatively common! I have seen many people online with this same issue going back years!

Unfortunately, I need to use canvas for my classes. But I am uninstalling the app from my iphone and iPad and will be letting everyone in my life know exactly how disappointed I am in this app and company as long as this issue is unresolved.
Show more