CapMetro Access – Austin TX

CapMetro Access – Austin TX

by Spare Labs Inc.

162 ratings
6 reviews
Free

Details

  • Released
  • Updated
  • December 1, 2023
  • April 28, 2026

Features

CapMetro Access – Austin TX screenshot #1 for iPhone
CapMetro Access – Austin TX screenshot #2 for iPhone
CapMetro Access – Austin TX screenshot #3 for iPhone
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About

This app allows users to schedule and pay for rides on a specialized shared-ride service. It is designed for individuals with disabilities who cannot use standard public transportation options.

Schedule rides
Pay for rides
Demand-response service
Shared-ride service
Accessible transportation
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What's New in CapMetro Access

4.4.22

April 28, 2026

This release brings various new features, improvements and bug fixes

User reviews

Mostly Great

I appreciate the ease and convenience of the app. The only thing that I would change is a problem that I have on the screen that asks for building number and pick up and drop off a specific locations. Unless I put something in one of those boxes, it will not let me continue and book my ride. That is the only issue that I have.
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App is fine, but the service…..

So the bus has a 30 min window to pick you up and I get picked up past that time frame regularly and that’s fine for them, traffic and adding rides regardless of scheduling conflicts. But, if the passenger isn’t there in 5 min they leave:

I do not love it.

problems booking trips on the app

This app needs to work on iones 17.51 because i can't use it to book any trips and when i do it tells me no trips for the setting that i just put in which is very furstating and i just really wanna use the app so much inside of calling cap metro to book a trip.

They Broke Their Own Garbage App

Whomever the under-paid interns they used to code this app were, the brain dead folks at the high-end of Cap Metro's consistently stellar decision-making skills saw fit to order said pseudo-coders to break their own app. That's right, wanna book a trip? Tough. Because the app requires that you select either an arrival time or a pick up time, and while the menu for selecting the time itself works, the check boxes to select whether it is an arrival or pickup time have been removed. That's right, they were there before, and the geniuses at Cap Metro removed them. The app won't let you book a trip unless you select one of these boxes, and they removed the boxes, actively rendering their own app unusable. Apple should have some kind of limitation on allowing half-competent-on-a-good-day developers from bricking their own app, but I guess since it's only impacting us disabled folks, that no one else really cares. Lucky us.
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More features needed

The app overall is good. It just needs a way for you to edit your rides instead of having to delete and then rescheduling them. Because I wasn’t able to reschedule because I had to do a time adjustment. Thank you.

Developer apps

FAQ

What is CapMetro Access?

CapMetro Access is a demand-response, shared-ride service in Austin, TX. It is specifically designed for individuals whose disabilities prevent them from using regular CapMetro bus and rail services.

How do I schedule a ride?

You can schedule and pay for your rides directly through the CapMetro Access mobile application. The app facilitates the booking process for this specialized transportation service.

Is there a cost to use this service?

The description indicates that users can pay for rides through the app, suggesting there is a fare associated with the service. However, the app itself is free to download and use for scheduling and payment.

Who is eligible to use CapMetro Access?

This service is for people whose disabilities prevent them from riding other CapMetro bus and rail services. Eligibility is based on specific accessibility needs.