It can freeze or crash your choice
You start entering your information it’ll be a freeze it’ll crash or tell you there’s no network available. I was hoping it was gonna be less aggravating than driving three cars back-and-forth to an inspector, but I was wrong.
Worst App
As an agency owner we have customers come from all over for their inspections. This app works about 40% of the time if we are lucky causing a lot of frustration on both the agent and customer
Horrible functionality
App times out and clears all info and photos mid stream. Certain information requires the photos of the vehicle. For example, the plate number. In my state it’s too cold to stand outside for 20 mins filling out the application and it’s also tedious for the customer. App should allow customers in NY to do their own inspections. Not many but few reports don’t even apply to customers insurance.
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Badly designed
Crashes all the time loosing all data on the app. Frustrating to use, worst customer survive when dealing with them. NEEDS an overhaul to be of any use .
Garbage
Not user friendly at all. Times out frequently and doesn’t allow an Insurance Company to be picked so you cannot continue through the inspection.
