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CCC ONE Repair Facility

CCC ONE Repair Facility

Scan VINs & capture photos

3.2K ratings
94 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • December 23, 2010
  • July 7, 2026

Developer

CCC Intelligent Solutions Inc.
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CCC ONE Repair Facility screenshot #1 for iPhone
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CCC ONE Repair Facility screenshot #10 for iPhone
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About

Streamline vehicle repair management for collision facilities. Scan VINs, capture and tag photos, view estimates, and update repair plans directly from a mobile device. This app integrates with existing estimating software to improve workflow efficiency.

✓Scan VINs for vehicle check-in
✓Capture and tag vehicle photos
✓View and edit repair estimates
✓Update production phases and checklist items
✓Add notes to repair orders
✓Directly call customers
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What users say

Summarized from real user reviews of CCC ONE Repair Facility. Based on 3.2K reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Efficient and convenient
  • 📸Easy photo attachment
  • 🔍Helpful for checking vehicle status
  • 💻Great desktop integration
  • 🕰️Time-saving

Negative things

  • 🐛Occasional crashes and glitches
  • 📱Limited functionality compared to desktop
  • 🔍Difficulty finding/searching existing records
  • 🖼️Issues with photo quality/size
  • 🔢Inability to write estimates on mobile
See all reviews

What's New in CCC ONE Repair Facility

26.13

July 7, 2026

We're at it again, updating the app to make it smarter and faster. In this release we fixed an issue some users were experiencing with the new Fusion AI camera. If you're finding the app useful, let us know with a review. Your feedback helps us make the app better.

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User reviews

Most RecentHighest RatedLowest Rated

Photo issues

For the love of all that is holy undo the new photo changes
Dj6389Dj6389

AI Camera Ruined the App

The new AI camera labels the photos whether you want them labeled or not. It also labels the photo incorrectly 9/10 times. Just put the camera back how it was.
JBrew1978JBrew1978

Repair plans? iPad support?

It’s been years and still no iPad support? We’re professionals and would like to use the real estate the iPad offers.. and why isn’t repair plan on the mobile app? Production managers could really benefit from this
rrevalorrevalo

Photo Uploading Erros

Making quality changes and good updates. But please fix the uploading of photos. Trying to view it on CCC on a desktop but it shows a red ( X ) on the corrupted photos

Sometimes it doesn’t do this, but it’s happening a lot more frequently than it has in the last 2 years.
cwissycwiscwissycwis

camera will not function after update

after the update my camera will not work in the app, I can’t take any photos in the app or scan VINs.
CBS EmiCBS Emi
See 89 more reviews

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User experience

🐞

Reported Bugs

4 issues

Login screen freezing

Bug

Compatibility issues with newer iOS versions

Bug

Photos not syncing properly between app and desktop

Bug

Barcode scanning not working reliably

Bug
✨

Requested Features

6 requests

Allow writing estimates directly in the app

Feature

Add ability to view/edit estimate details

Feature

Improve search and sorting functionality

Feature

Implement markup tools for photos

Feature

Integrate customer address and contact info

Feature

Provide access to work orders and production schedule

Feature

FAQ

What does the CCC ONE Repair Facility app do?

This app allows collision repair facilities using CCC ONE Estimating software to manage vehicle repairs remotely from an iPhone, iPod Touch, or iPad. It enables VIN scanning, photo capture and tagging, viewing estimates, updating repair plans, and adding notes without needing to return to a desk.

What are the key features of this app?

Key features include searching for vehicles, VIN scanning for check-in, taking and tagging photos (visible to insurers/customers), viewing estimates, editing production phases and checklist items, adding notes to repair orders, and directly dialing customer contact information.

Is this app free to use?

The app itself is free to download and use. However, its functionality requires a license to CCC ONE Estimating software, which is a separate product.

What devices is this app compatible with?

The application is designed for use on iPhone, iPod Touch, and iPad devices, allowing for flexible management of repair processes on the go.

How does this app help collision repair facilities?

It significantly improves workflow efficiency by allowing technicians to perform essential tasks like VIN scanning, photo documentation, and estimate review directly at the vehicle. This reduces time spent walking back to the office and streamlines the overall repair management process.