CCC ONE Repair Facility

CCC ONE Repair Facility

Scan VINs & capture photos

3.2K ratings
103 reviews
Free

Details

Released
December 23, 2010
Updated
October 26, 2026
CCC ONE Repair Facility screenshot #1 for iPhone
CCC ONE Repair Facility screenshot #2 for iPhone
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CCC ONE Repair Facility screenshot #7 for iPhone
CCC ONE Repair Facility screenshot #8 for iPhone
CCC ONE Repair Facility screenshot #9 for iPhone
CCC ONE Repair Facility screenshot #10 for iPhone
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About

Streamline vehicle repair management for collision facilities. Scan VINs, capture and tag photos, view estimates, and update repair plans directly from a mobile device. This app integrates with existing estimating software to improve workflow efficiency.

✓Scan VINs for vehicle check-in
✓Capture and tag vehicle photos
✓View and edit repair estimates
✓Update production phases and checklist items
✓Add notes to repair orders
✓Directly call customers
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What users say about CCC ONE Repair Facility

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What's New in CCC ONE Repair Facility

26.19

October 26, 2026

We're at it again, updating the app to make it smarter and faster. In this release we added central review support to Jumpstart. If you're finding the app useful, let us know with a review. Your feedback helps us make the app better.

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User reviews

Cannot take photos in app

I have used this app for years and typically it’s a good experience. I noticed yesterday when I go to take photos using the app the camera screen is greyed out and non-responsive. I checked the iOS settings on the phone for camera permissions and it’s allowed. Not sure what changed but right now I have to take photos using the iPhone camera button then import them into ccc. It’s a work around until it’s fixed but it is annoying. **App update fixed the camera issue**
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Response from developer

Thanks for the review. Sorry you are experiencing this issue. If you are still trying to resolve the issue please reach out to the customer support team @ (800) 637 – 8511 to resolve the same.

Authenticator app

👎🏻making this more difficult then it needs to be

not user friendly

worst app experience in my life. A.i they use for photo analysis can’t even tell left from right. makes me want to cuss. app randomly logs you out and doesnt remember login credentials. you can’t have more than one user in a file at once😂. it’s laughable and i dislike using it extremely.

Cannot take photos in app

I have used this app for years and typically it’s a good experience. I noticed yesterday when I go to take photos using the app the camera screen is greyed out and non-responsive. I checked the iOS settings on the phone for camera permissions and it’s allowed. Not sure what changed but right now I have to take photos using the iPhone camera button then import them into ccc. It’s a work around until it’s fixed but it is annoying
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Yep me.... I lease out my shop and switched to a new CRM doing mobile body work.

Ccc made me pay rest of the year which was about 10 or 11 months at that point .....so I did as per my contract . ....but at end of contract they tried to auto renew me even after we told them we were done. They threatened legal action against my co etc.....I basically had to repeatedly tell them tgfu.
Eventually they gave up knowing I had payed out contract and had emails and such verifying but they were nasty ppl to deal with
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Developer apps

User experience

🐞

Reported Bugs

4 issues

Login screen freezing

Bug

Compatibility issues with newer iOS versions

Bug

Photos not syncing properly between app and desktop

Bug

Barcode scanning not working reliably

Bug
✨

Requested Features

6 requests

Allow writing estimates directly in the app

Feature

Add ability to view/edit estimate details

Feature

Improve search and sorting functionality

Feature

Implement markup tools for photos

Feature

Integrate customer address and contact info

Feature

Provide access to work orders and production schedule

Feature

FAQ

What does the CCC ONE Repair Facility app do?

This app allows collision repair facilities using CCC ONE Estimating software to manage vehicle repairs remotely from an iPhone, iPod Touch, or iPad. It enables VIN scanning, photo capture and tagging, viewing estimates, updating repair plans, and adding notes without needing to return to a desk.

What are the key features of this app?

Key features include searching for vehicles, VIN scanning for check-in, taking and tagging photos (visible to insurers/customers), viewing estimates, editing production phases and checklist items, adding notes to repair orders, and directly dialing customer contact information.

Is this app free to use?

The app itself is free to download and use. However, its functionality requires a license to CCC ONE Estimating software, which is a separate product.

What devices is this app compatible with?

The application is designed for use on iPhone, iPod Touch, and iPad devices, allowing for flexible management of repair processes on the go.

How does this app help collision repair facilities?

It significantly improves workflow efficiency by allowing technicians to perform essential tasks like VIN scanning, photo documentation, and estimate review directly at the vehicle. This reduces time spent walking back to the office and streamlines the overall repair management process.