a very good card to have and keep
it gives me peace of mind, always there, mostly use it for back up
Balance
Decreased limit twice.
Customer service
The customer service department is terrible. They can’t understand you and you can’t understand them. Took almost 2 months for me to get a balance transfer completed. One agent told me one thing and another told me something different. Absolutely ridiculous!
Easy to Use
Quick and effective when I need the app to be to pay credit card!
Great back up!
Awesome backup card when your running low on cash and your right n the middle of wanting to
order something on line, and pay later!
order something on line, and pay later!
Love it!
I love using this card! Easy to use! Easy to pay! Staff at the bank are wonderful to work with!
Application
The application is easy to use, and I like facial recognition! Making a payment is super simple.
Failure
Keep not reflecting repeated changes in pay from acct repeatedly Assured
Manager
Very friendly to use App.
Reduced my credit limit.
My credit limit was reduced for no reason.
This bank and costal suck
I was supposed to get intrest free if I spent 500 and I didn’t. If my grandma hadn’t just passed away I would’ve have spent anything on this stupid account. Customer service sucks too
Awful
Never again. Worst card.
Time
Timer full you
Good
Good
My Credit
I love my credit card
Reward Program
I love the point earnings, but I don’t like how difficult the reward selection has become. They eliminated the transfer to another member and I live more than 300 miles from a Speedway. The world of technology should make an electronic transaction very secure and easy.
Easy to navigate
Easy to navigate and easy enough to understand
Reminder of payment due
Reminders would be great instead of late fees & no head up. Jerks!
Recommend to me by my bank
I found this card to be a poor choice,,, originally I asked how to build credit since I never had any so started with a 300 dollar secured (which is still my limit 5-6 years later). It served its purpose as a first credit card ,,,, they did eventually after I requested refund my 300 and left it at a 300 dollar limit. I’ve requested higher but no was their answer. Flagstar bank is useless as far as customer service with this card which I expected since they sold it to me. All in all it’s a letdown, limit so low it’s unusable,,, and the flagstar name and going thru a reputable source like my bank was zero advantage. I keep the card because they say don’t close your oldest card….. but id highly recommend to anyone I care about to go a different route.
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App error
App is alright. Sometimes works efficiently.
