About
Access employer-provided health services like virtual primary care, urgent care, and behavioral health. Get scientific symptom assessments and find quality providers with clinical ratings. Manage medical records and connect with your health plan's administrators in one place.
What's New in CareChat
1.6.4
January 31, 2026
CareChat mobile app provides access to services that are part of the benefits offered by your employer, health plan, or provider. Services include: 1. Virtual or Direct Primary Care: Easy primary care without any claims or out-of-pocket costs 2. DocRatings: Quality is not on the internet. Find the best providers & hospitals with clinical quality ratings 3. MedRecords: Errors in medical care are avoided when medical records are shared with your providers 4. Integrated support from the Third-party Administrator (TPA), Medical Management, and Pharmacy Benefits Manager (PBM): You can message the most important service providers of your health plan in one place for support 5. SymptomsChat: Don’t check your symptoms on the internet. Do a scientific assessment instead using artificial intelligence 6. Telemedicine: Access urgent care 24x7 from the comfort of your home, work, or vacation 7. Virtual Behavioral Health: Access convenient therapy from the privacy of your home. Please email support@alicorn.co for help.
MoreFAQ
What health services does CareChat provide?
CareChat offers virtual primary care, 24/7 urgent care, virtual behavioral health, AI-powered symptom assessments, and access to clinical quality ratings for providers and hospitals. It also facilitates communication with your health plan's third-party administrator, medical management, and pharmacy benefits manager.
Is CareChat free to use?
Yes, CareChat is available for free. The services provided through the app are typically part of the benefits offered by your employer, health plan, or provider.
What devices support CareChat?
CareChat is supported on iPhone, iPad, and iPod devices. It is designed for iOS users.
How does CareChat help with medical records?
CareChat's MedRecords feature allows you to share your medical records with your providers. This helps to avoid errors in medical care by ensuring your healthcare professionals have access to your complete health history.
Can I check my symptoms with CareChat?
Yes, CareChat features SymptomsChat, which uses artificial intelligence to perform a scientific assessment of your symptoms. This is presented as an alternative to checking symptoms on the internet.
What is the age rating for CareChat?
CareChat has an age rating of 17+. This indicates it is intended for mature users.
How often is CareChat updated?
The latest version of CareChat is 1.6.4, released on January 31, 2026. The app was initially released on September 6, 2023, suggesting regular updates are provided.
How can I get help with CareChat?
For assistance with CareChat, you can email support@alicorn.co. This is the designated channel for user support.
