Comparison

CareChat vs Ameritas Benefits

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CareChat

Access employer-provided health services like virtual primary care, urgent care, and behavioral health. Get scientific symptom assessments and find quality providers with clinical ratings. Manage medical records and connect with your health plan's administrators in one place.

Highlights
  • Virtual Primary Care
  • 24/7 Urgent Care
  • Virtual Behavioral Health
  • AI Symptom Assessment
  • Clinical Quality Ratings
  • Integrated Health Plan Support
  • Medical Record Sharing
Features
Read full description

CareChat mobile app provides access to services that are part of the benefits offered by your employer, health plan, or provider. Services include: 1. Virtual or Direct Primary Care: Easy primary care without any claims or out-of-pocket costs 2. DocRatings: Quality is not on the internet. Find the best providers & hospitals with clinical quality ratings 3. MedRecords: Errors in medical care are avoided when medical records are shared with your providers 4. Integrated support from the Third-party Administrator (TPA), Medical Management, and Pharmacy Benefits Manager (PBM): You can message the most important service providers of your health plan in one place for support 5. SymptomsChat: Don’t check your symptoms on the internet. Do a scientific assessment instead using artificial intelligence 6. Telemedicine: Access urgent care 24x7 from the comfort of your home, work, or vacation 7. Virtual Behavioral Health: Access convenient therapy from the privacy of your home. Please email support@alicorn.co for help.

About

Ameritas Benefits

Access your dental and vision benefits on the go. Manage your account, view ID cards, find providers, and review claim information. This app provides convenient access to your Ameritas primary member benefits.

Highlights
  • Access ID cards
  • Find network dental providers
  • View dental claim information
  • Manage account profile
  • Access plan documents
Features
Read full description

On-the-go dental and vision benefit information for Ameritas primary members. Manage your account profile preferences, access ID cards, find a dental provider, view plan documents or recent dental claim information. Features include: ID cards - Access to all your plan ID cards in one place. Using the functionality of your phone, you can display or share your ID card with your provider as needed. Provider Search - Find a network dental provider for your city, state, or ZIP Code. Claims - View dental claim documents from your recent visits and review plan usage information for covered dependents.

Screenshots

CareChat4 screens
Ameritas Benefits4 screens

Verdict

The call

The clearest difference is rating: CareChat at 5.0 against Ameritas Benefits's 1.8. CareChat also leads on update cadence (every 2 weeks vs every 6 weeks) and iOS requirement (13.0 vs 15.6). Ameritas Benefits's advantage is ratings volume (147 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CareChat holds the better App Store score, 5.0 against 1.8. That said, the two scores are not equally well evidenced: Ameritas Benefits has 147 ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

CareChat ships an update every 2 weeks, Ameritas Benefits every 6 weeks. The most recent releases landed on October 8, 2026 and October 27, 2026 respectively.

Scorecard4 real differences · 6 level
CareChat versus Ameritas Benefits: the parameters behind the verdict, then further details
ParameterCareChatAmeritas Benefits
PriceFreeFree
Rating5.0 (2 ratings) — better1.8 (147 ratings)
Positive reviews—10.6% of reviews
Number of ratings2147 — better
Update frequencyEvery 2 weeks — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better15.6
Further details — not scored
Size36 MB62 MB
Age rating17+4+
DeveloperAlicornAmeritas Life Insurance Corp.

Customer experience

CareChat

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Ameritas Benefits

All ratings140 ratings
Positive19.3%
Neutral2.1%
Negative78.6%
Written reviews66 reviews
Positive10.6%
Neutral1.5%
Negative87.9%

In-app purchases

None

CareChat

No in-app purchases

None

Ameritas Benefits

No in-app purchases

Questions

Is CareChat free?
CareChat is free to download, with no in-app purchases.
Is Ameritas Benefits free?
Ameritas Benefits is free to download, with no in-app purchases.
Which has better reviews, CareChat or Ameritas Benefits?
CareChat is rated higher. CareChat averages 5.0 out of 5 from 2 ratings, while Ameritas Benefits averages 1.8 from 147 ratings.
Do CareChat or Ameritas Benefits have ads?
Neither CareChat nor Ameritas Benefits shows ads.
Which is updated more often, CareChat or Ameritas Benefits?
CareChat ships an update every 2 weeks, and Ameritas Benefits every 6 weeks. Most recently, CareChat was updated on October 8, 2026 and Ameritas Benefits on October 27, 2026.

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