CareChat vs Ameritas Benefits
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CareChat
Access employer-provided health services like virtual primary care, urgent care, and behavioral health. Get scientific symptom assessments and find quality providers with clinical ratings. Manage medical records and connect with your health plan's administrators in one place.
- Virtual Primary Care
- 24/7 Urgent Care
- Virtual Behavioral Health
- AI Symptom Assessment
- Clinical Quality Ratings
- Integrated Health Plan Support
- Medical Record Sharing
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CareChat mobile app provides access to services that are part of the benefits offered by your employer, health plan, or provider. Services include: 1. Virtual or Direct Primary Care: Easy primary care without any claims or out-of-pocket costs 2. DocRatings: Quality is not on the internet. Find the best providers & hospitals with clinical quality ratings 3. MedRecords: Errors in medical care are avoided when medical records are shared with your providers 4. Integrated support from the Third-party Administrator (TPA), Medical Management, and Pharmacy Benefits Manager (PBM): You can message the most important service providers of your health plan in one place for support 5. SymptomsChat: Don’t check your symptoms on the internet. Do a scientific assessment instead using artificial intelligence 6. Telemedicine: Access urgent care 24x7 from the comfort of your home, work, or vacation 7. Virtual Behavioral Health: Access convenient therapy from the privacy of your home. Please email support@alicorn.co for help.
Ameritas Benefits
Access your dental and vision benefits on the go. Manage your account, view ID cards, find providers, and review claim information. This app provides convenient access to your Ameritas primary member benefits.
- Access ID cards
- Find network dental providers
- View dental claim information
- Manage account profile
- Access plan documents
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On-the-go dental and vision benefit information for Ameritas primary members. Manage your account profile preferences, access ID cards, find a dental provider, view plan documents or recent dental claim information. Features include: ID cards - Access to all your plan ID cards in one place. Using the functionality of your phone, you can display or share your ID card with your provider as needed. Provider Search - Find a network dental provider for your city, state, or ZIP Code. Claims - View dental claim documents from your recent visits and review plan usage information for covered dependents.
Screenshots
Verdict
The clearest difference is rating: CareChat at 5.0 against Ameritas Benefits's 1.8. CareChat also leads on update cadence (every 2 weeks vs every 6 weeks) and iOS requirement (13.0 vs 15.6). Ameritas Benefits's advantage is ratings volume (147 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CareChat holds the better App Store score, 5.0 against 1.8. That said, the two scores are not equally well evidenced: Ameritas Benefits has 147 ratings behind it against 2, so its average is the more settled of the two.
CareChat ships an update every 2 weeks, Ameritas Benefits every 6 weeks. The most recent releases landed on October 8, 2026 and October 27, 2026 respectively.
| Parameter | CareChat | Ameritas Benefits |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (2 ratings) — better | 1.8 (147 ratings) |
| Positive reviews | — | 10.6% of reviews |
| Number of ratings | 2 | 147 — better |
| Update frequency | Every 2 weeks — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 36 MB | 62 MB |
| Age rating | 17+ | 4+ |
| Developer | Alicorn | Ameritas Life Insurance Corp. |
Customer experience
CareChat
Ameritas Benefits
In-app purchases
CareChat
No in-app purchases
Ameritas Benefits
No in-app purchases






